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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
Got this email saying that it wasnt possible to confirm the address of "21lb2myh4bwuxmeihoqnj4iwa" as being the same . the problem is i dont know anyone with that name and i checked my family invite and it was all normal. Would liketo know if there i...
My family members aren't able to join my family account because it keeps saying it's the wrong address. How do I check what address I have on my account? This has happened multiple times. I'm going to cancel my subscription to Spotify if this isn't r...
Wij hebben een familie abonnement afgesloten en de uitnodigingen zijn verstuurd. Als je bij de mail op uitnodiging accepteren klikt, geeft hij de betaal gegevens maar kun je nergens je uitnodigingscode invullen. Weet iemand hoe ik dit kan oplossen?
Hey!I'm using spotify with my flatmates. Today the payment failed due to my empty bank account, but got some money from my parents and wanted to pay for spotify. Instead of paying for the family account it changed to single premium account. I want to...
Hi. I have bought a year of Spotify Premium for 99 euros. Now I would like to upgrade to Spotify Premium for Family. My subscription is paid until Dec. 27th 2018.Can I upgrade or should I wait until the expiration of my subscription?Thanks.
Good afternoon, I have a family plan that I share with my sisters and brothers and my mother, I was trying to add a brother of mine and everything worked OK for a few months, until then arrived in his email asking to confirm the address, address that...
Hello, I always used spotify premium. It expired in january, so I asked to extend it. The trials during the last week, brought ab an error page. Today I am getting the message (unfortunately in German) in a red box. Wir koennen dein Abo leider nicht ...
Se me ha retirado el Plan Familiar por no verificar la direccion...el administrador del Plan, me ha vuelto a enviar la invitacion, pero no me deja aceptarla, me da error...¿que debo hacer en este caso para volver a entrar al Plan?
HiI tried to purchase Spotify Premium Family multiple times. First I confirm with paypal that we‘re a family. Afterwards I agree with the paypal account. Then it just loads and sends me to a blank page.I have tried multiple times. Can someone help me...
Hi there, So my brother just send the link to me a couple of weeks ago for the family premium account, and i have no problem register my account. Until the following week, sportify send me an email said that they can't verify my account and just swit...
Hello, last month I paid 0.99€ for 3 months discount, that means that I should have spotify premium for 3 months for 0.99 but next month from my card disappeared 5.99€ and Idk why because I thought that this discount is for whole 3 months.
I joined a family plan of spotify twice. However, I cannot confirm the email. As a result, I was removed from the plan. Now, I cannot join the plan again.
Bonjours j ai voulu m’inscrire hier a spotify etudiant mais mon etablissement n etait pas dans les etablissement enregistres donc j’ai annule mais mon compte atout de meme ete debite de 5€hello sorry for my bad english but i really need help yesterda...
Hi there, I have always had a Premium account which I paid for monthly. I have now upgrated to Premium for Family which I will be charged for, but on my mobile device I get the notification that I need to upgrade to Premium if I want to download my p...
Hello!I have tried too log on spotify with 4 other family members, but failed and dont know how to do it.I have sent an invite and i have opened the email and confirmed. But nothing happened. Does all members have to log on spotify premium and enter ...
So i have two amazon echos, one for my that is a gen 1 echo and an echo spot, that i got for my wife. She is the "owner" of the echo spot. we have a spotify family account and each have our own accounts. When i "spotify connect" her account to her ec...
HolaTengo plan familiar desde hace un mes pero hace un par de dias expulsaron a todos los miembros que tenia dados de alta, les reenvio la invitacion pero Spotify dice que no es valido.¿Alguien sabe como podria resolver esta situacion? Gracias
i have already join a family grup but my account still free user !!! can u help me
Spotify is not letting me to pay my subscription to Family premium. I enter all my information for paying (which is correct and updated) and it says is not possible, before I have not had any problem with this, but I don't know why I'm having trouble...
I just upgraded to the family plan. We all have our own accounts and are getting activated. How do I now change to my upgraded account on my phone? It's not doing it automatically.