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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Casual Listener
19830 Views
44 replies
4 likes
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
Regular
178736 Views
32 replies
9 likes
I need to change my card info to continue my $9.99 Premium subscription. The update payment details link keeps sending me back to the same page. However, it does allow credit card info to be entered on the $14.99 Premium for Family page. At worst, th...
...ntered on the $14.99 Premium for Family page. At worst, this seems like a deliberate attempt to get $5 more from people. At best, someone is really incompetent at repairing broken web links. This situation s...
Casual Listener
925 Views
2 replies
0 likes
Hi I have sent, canceled and resent an invite to my Family Plan to my daughter but for some reason after she enters all the information and clicks on Continue she gets a red error message saying she can't be added and a link to the help page for this...
Hi I have sent, canceled and resent an invite to my Family Plan to my daughter but for some reason after she enters all the information and clicks on Continue she gets a red error message s...
Not applicable
571 Views
1 replies
0 likes
Easy. Recently, I added my sister to my family account. Now, she got kicked out from my account, and now when we try to confirm her invitation it doesn't work.
Easy. Recently, I added my sister to my family account. Now, she got kicked out from my account, and now when we try to confirm her invitation it doesn't work.
Newbie
1188 Views
7 replies
1 likes
Hi everybody. I'm moving to a different country soon, my family is in France and will join me a few months later. Is it possible to have them benefit from the fam subcription? (Apples music can't cause it's tied to your Apple Store country, that's a ...
Hi everybody. I'm moving to a different country soon, my family is in France and will join me a few months later. Is it possible to have them benefit from the fam subcription? (Apples music c...
Newbie
2400 Views
2 replies
0 likes
Hi, I just wanted to know who the owner of my Family Sub is. I think it is my wife or me, but we forgot which E-Mail adress we took. I am paying it, so how can I find out who the owner is? Thanks in advance, Mo
Hi, I just wanted to know who the owner of my Family Sub is. I think it is my wife or me, but we forgot which E-Mail adress we took. I am paying it, so how can I find out who the owner is? Thanks i...
Spotify Star
339 Views
1 replies
0 likes
Minha prima, que reside comigo foi incluida no meu plano familiar, e do nada cortaram ela, ela tenta entrar novamente, aparece que ela entrou mas logo em cima um aviso em vermelho dizendo que ela nao pode entrar no meu plano, o que pode ser?
Minha prima, que reside comigo foi incluida no meu plano familiar, e do nada cortaram ela, ela tenta entrar novamente, aparece que ela entrou mas logo em cima um aviso em vermelho dizendo que ela nao...
Spotify Star
364 Views
1 replies
0 likes
Tenho uma conta Premium Familiar , ja enviei convites para meus filhos e esposa , eles ja aceitarem , porem nao ha campo no convite para colocarmos o codigo enviado.Como colocar o codigo enviado por email ? Como resolver este problema ?
Tenho uma conta Premium Familiar , ja enviei convites para meus filhos e esposa , eles ja aceitarem , porem nao ha campo no convite para colocarmos o codigo enviado.Como colocar o cod...
Spotify Star
550 Views
1 replies
0 likes
Hi ich wollte heute Morgen Musik hoeren, doch mein Passwort ging nicht. Ich hab das Passwort zurueckgesetzt und jetzt sind alle Playlisten und Familienmitglieder weg. Was kann das sein? Wie bekomme ich die Listen wieder zurueck? Danke und viele Grues...
Hi ich wollte heute Morgen Musik hoeren, doch mein Passwort ging nicht. Ich hab das Passwort zurueckgesetzt und jetzt sind alle Playlisten und Familienmitglieder weg. Was kann das sein? Wie bekomme i...
Spotify Star
393 Views
1 replies
0 likes
Mijn vrouw kan niet inloggen op spotify familie ik betaal hier wel 15 euro voor wat kan ik doen?
Mijn vrouw kan niet inloggen op spotify familie ik betaal hier wel 15 euro voor wat kan ik doen?
Newbie
1233 Views
5 replies
0 likes
Hello all I had Spotify Premium and it will end at 09-04. Now i will start spotify Family, but i want to start it now and not at 09-04. How can i do this?
Hello all I had Spotify Premium and it will end at 09-04. Now i will start spotify Family, but i want to start it now and not at 09-04. How can i do this?
Spotify Star
370 Views
1 replies
0 likes
the documents I present for the request are accredited, I attend a music institute, but sheerId tells me that they are not suitable due to the presence of hand-written letters. what do I do?
the documents I present for the request are accredited, I attend a music institute, but sheerId tells me that they are not suitable due to the presence of hand-written letters. what do I do?
Spotify Star
308 Views
1 replies
0 likes
Can I use family discount with my friends? How does spotify know that I am sharing with my friends not my family if we all write the same adress?
Can I use family discount with my friends? How does spotify know that I am sharing with my friends not my family if we all write the same adress?
Spotify Star
359 Views
1 replies
0 likes
Hello,I heard that spotify started to service users in israel since today.I want to get the family premium deal but the link https://www.spotify.com/il/family/sends me to a broken link.any help? thanks,niv.
Hello, I heard that spotify started to service users in israel since today. I want to get the family premium deal but the link https://www.spotify.com/il/family/ sends me to a broken link. any h...
Spotify Star
524 Views
1 replies
2 likes
I send an invite to my family member, when that person accepts the invitation, it proceeds to go to the main account page and does not allow that person to sign up for their own account. Is there another way I can add them?
I send an invite to my family member, when that person accepts the invitation, it proceeds to go to the main account page and does not allow that person to sign up for their own account. Is t...
Spotify Star
469 Views
3 replies
0 likes
Hello guys.Recently Spotify came in Romania also and I want to pay for it,like many others.Now,my credit card is not working,because it is a romanian credit card.Is there a resolution for this? Thanks in advance!
Hello guys.Recently Spotify came in Romania also and I want to pay for it,like many others.Now,my credit card is not working,because it is a romanian credit card.Is there a resolution for this? Thank...
Regular
398 Views
1 replies
0 likes
sorunum ogrenciligimin onaylanmasi fakat yollanan mailde satin almayi tamamla dedigimde sayfanin cikmamasi. sizin anlattiginiz sekilde her adimi eksiksiz uyguladim gizli pencerede baglantiyi acmayi tekrar denedim ama satin almayi tamamla halen calism...
sorunum ogrenciligimin onaylanmasi fakat yollanan mailde satin almayi tamamla dedigimde sayfanin cikmamasi. sizin anlattiginiz sekilde her adimi eksiksiz uyguladim gizli pencerede baglantiyi acmayi t...
396 Views
0 replies
0 likes
Hice el pinche pago de 6.00 balboas para el premiun y no me salio nada yo ah vamos a darle de nuevo y la tarjeta ya no tenia el dinero osea me robaron y no me dieron el premiun putos ladrones
Hice el pinche pago de 6.00 balboas para el premiun y no me salio nada yo ah vamos a darle de nuevo y la tarjeta ya no tenia el dinero osea me robaron y no me dieron el premiun putos ladrones
270 Views
0 replies
0 likes
Hello. I'm part of a spotify premium for family subscription, how many devices can I sign in with my username?
Hello. I'm part of a spotify premium for family subscription, how many devices can I sign in with my username?
Newbie
559 Views
1 replies
0 likes
The account holder can not acces to the subcription menu and also she is no longer a premiun family plan member. We can change the payment method, we are totally block about this. we need some help please.
The account holder can not acces to the subcription menu and also she is no longer a premiun family plan member. We can change the payment method, we are totally block about this. we need some help p...
Casual Listener
503 Views
3 replies
0 likes
Buenas, quitaron dos cuentas de mi plan familiar a pesar de que vivimos en el mismo domicilio y no puedo volver a agregar, como se puede solucionar esto? Si no para cancelar el servicio
Buenas, quitaron dos cuentas de mi plan familiar a pesar de que vivimos en el mismo domicilio y no puedo volver a agregar, como se puede solucionar esto? Si no para cancelar el servicio
Casual Listener
572 Views
2 replies
0 likes
