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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Casual Listener
27584 Views
44 replies
4 likes
I‘m going to the USA next year and am using Premium Family with my Family (Austria) does it still work if I‘m in the USA and they are in Austria?Thanks
I‘m going to the USA next year and am using Premium Family with my Family (Austria) does it still work if I‘m in the USA and they are in Austria? Thanks
Spotify Star
647 Views
5 replies
0 likes
Hi,I tried to invite a family member in to my spotify family premium subscription. I got the reminder mail that she should verify her account and as she tried to, it just doesn't work. Is it because she was "testing" the premium family subscription a...
Hi, I tried to invite a family member in to my spotify family premium subscription. I got the reminder mail that she should verify her account and as she tried to, it just doesn't work. Is it b...
Not applicable
1534 Views
7 replies
0 likes
Hi, My sister in law, who lives with us shares my premium account through Spotify Premium for Family.I guess she didn't have in her profile the same address as mine and got Spotify's email for the confirmation of address. When she finally read the em...
Hi, My sister in law, who lives with us shares my premium account through Spotify Premium for Family. I guess she didn't have in her profile the same address as mine and got Spotify's e...
Spotify Star
1771 Views
1 replies
0 likes
Well, basically i want to upgrade my account with the family plan, i put the info of my card but it just say´s that something went wrong, but im sure it´s the right info. Have already talked to my bank and they say that is a problem with the trade so...
Well, basically i want to upgrade my account with the family plan, i put the info of my card but it just say´s that something went wrong, but im sure it´s the right info. Have already talked to my b...
Spotify Star
285 Views
1 replies
0 likes
Recently some of my dependent members lost the access to the group, after resending the invitation they get messages like "not able to join".
Recently some of my dependent members lost the access to the group, after resending the invitation they get messages like "not able to join".
Casual Listener
612 Views
3 replies
0 likes
Ich habe einen Family-Account aboniert. Ich habe meine Ehefrau dazu eingeladen.Sie bekam die E-Mail mit dem Einladungs-Link. Sie hat diesen geklickt und ihr eigenes Spotify-Konto eroeffnet Dann hat sie Musik angehoert und geteilt. Die Verbindung von ...
Ich habe einen Family-Account aboniert. Ich habe meine Ehefrau dazu eingeladen.Sie bekam die E-Mail mit dem Einladungs-Link. Sie hat diesen geklickt und ihr eigenes Spotify-Konto eroeffnet Dann hat s...
442 Views
0 replies
0 likes
Please Help! I have a Premium Family Account...just added my boyfriend. Why can't we each play our own music on our own devices at the same time? He likes to use Spotify on his computer while I like to use Spotify on my phone while I am on the go. He...
Please Help! I have a Premium Family Account...just added my boyfriend. Why can't we each play our own music on our own devices at the same time? He likes to use Spotify on his c...
Spotify Star
461 Views
5 replies
0 likes
Frustrated boyfriend cannot play his own music on his computer while I am playing my own music ony phone...thought being Premium Family would let us stream different music on different devices at the same time Any solutions? Short of just getting our...
Frustrated boyfriend cannot play his own music on his computer while I am playing my own music ony phone...thought being Premium Family would let us stream different music on different devices at t...
Spotify Star
301 Views
1 replies
0 likes
We have an echo dot in each room of the house. Each kid has their own Spotify login (through the Premium account) and I've set up the Dot's to have multi-room functionality (which is GREAT for gatherings and summer BBQs) but I can't figure out how to...
We have an echo dot in each room of the house. Each kid has their own Spotify login (through the Premium account) and I've set up the Dot's to have multi-room functionality (which is GREAT for ...
Roadie
315 Views
1 replies
0 likes
Hello, I sent out an invitation email for my Mother to share in my premium family account , but after numerous resends and cancelling and trying again etc she doesn't seem to be receiving the email. Anyone know Ia way I can subvert this or why it is ...
Hello, I sent out an invitation email for my Mother to share in my premium family account , but after numerous resends and cancelling and trying again etc she doesn't seem to be receiving t...
Roadie
282 Views
1 replies
0 likes
Estive viajando por uma semana, sem acesso a internet. Retornei hoje para minha residencia e, ao verificar meus e-mails, fui surpreendida com a noticia de que eu havia sido removida da conta familiar da minha irma, nao conseguindo mais retornar. Soli...
Estive viajando por uma semana, sem acesso a internet. Retornei hoje para minha residencia e, ao verificar meus e-mails, fui surpreendida com a noticia de que eu havia sido removida da conta familiar...
Spotify Star
380 Views
1 replies
0 likes
I have had a long standing premium account and recently signed up to family so my wife could setup her own playlists etc and listen to spotify on the go. She had a free account that was setup in the UK. We now live in the US and it won't let us chang...
I have had a long standing premium account and recently signed up to family so my wife could setup her own playlists etc and listen to spotify on the go. She had a free account that was setup in t...
Roadie
682 Views
1 replies
0 likes
Help. I subscribed premium. It run smoothly, just until now suddenly I'm no longer premium. Please fix this bug spotify. Thank you
Help. I subscribed premium. It run smoothly, just until now suddenly I'm no longer premium. Please fix this bug spotify. Thank you
Roadie
328 Views
1 replies
0 likes
Hello, I would like to start a Premium Account for my family. My son who lives with us is active duty Military but will be stationed next month. His residence will continue to be our address but he will be living at different locations. His next duty...
Hello, I would like to start a Premium Account for my family. My son who lives with us is active duty Military but will be stationed next month. His residence will c...
Roadie
629 Views
1 replies
0 likes
Hello me and my family have a family premium member but every time we try too listen more than on at the same time it stops. My wife and I are alsowe students is it any disscount for this
Hello me and my family have a family premium member but every time we try too listen more than on at the same time it stops. My wife and I are alsowe students is it any disscount for this
Spotify Star
432 Views
3 replies
0 likes
Hi! I have a question regarding the family plan. Me and my family live in Portugal but my sister studies in England, so, she spens about 50% of the time there. Can she be included in the family account?Thank you
Hi! I have a question regarding the family plan. Me and my family live in Portugal but my sister studies in England, so, she spens about 50% of the time there. Can she be included in the family a...
Casual Listener
466 Views
2 replies
0 likes
My son is active duty and not currently stationed at home. Can I still add him to my family premium plan?
My son is active duty and not currently stationed at home. Can I still add him to my family premium plan?
Spotify Star
253 Views
1 replies
0 likes
Some guidance please
Some guidance please
Spotify Star
471 Views
3 replies
0 likes
Merhaba öncelikle Sokak no bulunmamakta sadece sokak adı mevcut !! Aile üyeliği için yardımcı olurmusunuz lütfen !
Merhaba öncelikle 🙂 Sokak no bulunmamakta sadece sokak adı mevcut !! Aile üyeliği için yardımcı olurmusunuz lütfen !
Newbie
3432 Views
2 replies
0 likes
This is ridiculous. I have spent over 2 hours trying to get my account, my husband's account and our restaurant's account connected to the family plan with no success. Is spotify intentionally making this impossible and more frustrating than it's wor...
This is ridiculous. I have spent over 2 hours trying to get my account, my husband's account and our restaurant's account connected to the family plan with no success. Is spotify intentionally m...
Music Fan
394 Views
2 replies
0 likes
