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I can’t join our family subscription and when I try it tells me that I can’t change twice in 12th months even though I haven’t changed my subscription for over 18 months plus does anyone know how I can get help with this problem?
Newbie
82651 Views
66 replies
5 likes
My wife is a keen listener of e-books and I am not. I am the Plan Manager for our family account. There are 3 users me, my wife and my daughter. I cannot transfer access to e-Books to my wife (I asked on here already). I now want my wife to be our Pl...
Moderator
63342 Views
30 replies
8 likes
PlanPremium Family Device(iPad) Operating System(iOS latest) My Question or IssueHi, when i browse my app under my account, I can see audiobooks which are able to be played. However when I use my kids premium family login under their iPad, same audio...
Newbie
198686 Views
265 replies
33 likes
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Casual Listener
29987 Views
44 replies
4 likes
I just paid my spotify family membership, I did not enter an adress so what adress did spotify use, and if I cancel and sign up again will I be charged again?
I just paid my spotify family membership, I did not enter an adress so what adress did spotify use, and if I cancel and sign up again will I be charged again?
Roadie
403 Views
1 replies
0 likes
SAATLER ONCE OGRENCI OLARAK PREMIUM OLMAYA CALISTIM. SAYFA SORUN VERDI 2. DEFA PDFTEN BELGEMI YUKLEDIM. 2 DEFA ODEME ALINMIS GOZUKUYOR. AYRICA HALA FREE HESAP GOZUKUYORUM ACILEN COZULMESINI VE 2. ODEMENIN IADESINI ISTIYORUM
SAATLER ONCE OGRENCI OLARAK PREMIUM OLMAYA CALISTIM. SAYFA SORUN VERDI 2. DEFA PDFTEN BELGEMI YUKLEDIM. 2 DEFA ODEME ALINMIS GOZUKUYOR. AYRICA HALA FREE HESAP GOZUKUYORUM ACILEN COZULMESINI VE ...
266 Views
0 replies
0 likes
Hello All, I'm experiencing technical issues and I need your help, please. I have a Premium (Family) account; I use my Facebook profile to login. I have another free account, linked to the other email . Until last Thursday (2/22/2018) everything work...
Hello All, I'm experiencing technical issues and I need your help, please. I have a Premium (Family) account; I use my Facebook profile to login. I have another free account, l...
Roadie
895 Views
1 replies
0 likes
I have an Premium account but the card i paid the last month with is not anymore the mathode i want to pay with but i cant change it to paying with a giftcard an i spend 4 cards in it but its not showing me that i have used the cards or that i have m...
I have an Premium account but the card i paid the last month with is not anymore the mathode i want to pay with but i cant change it to paying with a giftcard an i spend 4 cards in it but its not sho...
Roadie
373 Views
1 replies
0 likes
Good morning, I need your help.He received the invitation to the Family Plan for my brother, but when he finished filling out the form and sent it, he signed with the same plan and not with the family, to which he had been invited.I look forward to y...
Good morning, I need your help. He received the invitation to the Family Plan for my brother, but when he finished filling out the form and sent it, he signed with the same plan and not with the family...
254 Views
0 replies
0 likes
Hello,I'm interested in joining spotify with a family account, but since the info tells me, everyone has to live at the same address, it's not clear what happens in a situation where my kids are living with me only half the time (divorced): can they ...
Hello, I'm interested in joining spotify with a family account, but since the info tells me, everyone has to live at the same address, it's not clear what happens in a situation where my kids are l...
Casual Listener
572 Views
3 replies
0 likes
Hello, i wang to invitate my daughter into my premium account acoconut it doesn‘t work.Spotify telle my daughter „you couldn’t enger this premium family account“ (Greman: „Du kannst diesem Premium Family Abo nicht beitreten. Brauchst Du Hilfe? Lies u...
Hello, i wang to invitate my daughter into my premium account acoconut it doesn‘t work. Spotify telle my daughter „you couldn’t enger this premium family account“ (Greman: „Du kannst d...
Regular
466 Views
3 replies
0 likes
i were share my premium to my family but his mail didnt get it
i were share my premium to my family but his mail didnt get it
Newbie
541 Views
3 replies
0 likes
Ive just upgraded from Spotify Premium to Spotify Family. I've sent invites to two family members, neither has a Spotify account yet. I'm trying to add them to my Spotify Family by signing them up with their email but Spotify won't create an account ...
Ive just upgraded from Spotify Premium to Spotify Family. I've sent invites to two family members, neither has a Spotify account yet. I'm trying to add them to my Spotify Family by signing them up w...
Roadie
330 Views
1 replies
0 likes
Im soooo frustrated. I have family share for our family 2 adults and 4 kids. I have set up 3 invites and they are all working. The last one won't work it keeps asking for Credit card details. SOOO Angry.
Im soooo frustrated. I have family share for our family 2 adults and 4 kids. I have set up 3 invites and they are all working. The last one won't work it keeps asking for Credit card d...
Spotify Star
458 Views
2 replies
0 likes
Boa noite me ajudem, um membro do meu grupo familiar no cadastro colocou o endereco comercial recebi uma email informando e nao sei o que fazer o membro consegue alterar o endereco dele?tenho que excluir ele e colocar novamente?o que posso fazer ?
Boa noite me ajudem, um membro do meu grupo familiar no cadastro colocou o endereco comercial recebi uma email informando e nao sei o que fazer o membro consegue alterar o endereco dele? tenh...
Spotify Star
406 Views
1 replies
0 likes
No puedo volver unirme al plan familiar, por favor ayudenme
No puedo volver unirme al plan familiar, por favor ayudenme
292 Views
0 replies
0 likes
Hi Guys, I have a problem with my Family account. First of all I can not change my address. I just moved houses with my friend and I can not find any option to change it. Also, I have lived now for a while in the Netherlands and my address keeps show...
Hi Guys, I have a problem with my Family account. First of all I can not change my address. I just moved houses with my friend and I can not find any option to change it. Also, I have lived now for a...
Community Legend
9214 Views
3 replies
0 likes
Hey everyone,I blocked my creditcard because we lost it. Then Spotify killed the premium package...which is normal. Then I reactivated another payment method fo the Family premium, but then all accounts from my family members were gone after I did so...
Hey everyone, I blocked my creditcard because we lost it. Then Spotify killed the premium package...which is normal. Then I reactivated another payment method fo the Family premium, but then all a...
250 Views
0 replies
0 likes
Spotify does not allow me to be added to my brother's Family Premium subscription, even though we live in the same address, same zip code, etc. Spotify only says that I can't be added and nothing else! Who can help me and give me some support, since ...
Spotify does not allow me to be added to my brother's Family Premium subscription, even though we live in the same address, same zip code, etc. Spotify only says that I can't be added and n...
213 Views
0 replies
0 likes
We have registered for Family Premium and all of us get the invitations in our mailboxes. But when we follow the links we are all directed to a page that looks like an account-managing-page. Not the "Welcome to Family" page. So we can not get started...
We have registered for Family Premium and all of us get the invitations in our mailboxes. But when we follow the links we are all directed to a page that looks like an account-managing-page. Not t...
Community Legend
291 Views
1 replies
0 likes
i started a family account but one of my family members don't get the email in his inbox wen i send the email to him. My son dit get him. Does enyone know wy
i started a family account but one of my family members don't get the email in his inbox wen i send the email to him. My son dit get him. Does enyone know wy
Roadie
331 Views
1 replies
0 likes
My account is premium and for some months spotify is charging 149 Mexican pesos instead 99 Mexican pesos.
My account is premium and for some months spotify is charging 149 Mexican pesos instead 99 Mexican pesos.
235 Views
0 replies
0 likes
After I, the Premium family owner and payer, send my family the invitation to join spotify Premium, they open the link, complete the Information for them to login, the Website says it doesn't Work!What should I Do?
After I, the Premium family owner and payer, send my family the invitation to join spotify Premium, they open the link, complete the Information for them to login, the Website says it doesn't W...
299 Views
0 replies
0 likes
Hallo,ich befolge die Schritte, um eine Einladung zu versenden:emailadresse des Familienmitglieds und Namen eingebenEinladung versendenauf dem Emailaccount des Familienmitglieds erscheinen:ein Einladungcodeein Link: "rufe diese Seite auf"ein Button: ...
Hallo, ich befolge die Schritte, um eine Einladung zu versenden: emailadresse des Familienmitglieds und Namen eingeben Einladung versenden auf dem Emailaccount des Familienmitglieds erscheinen: ...
276 Views
0 replies
0 likes
