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Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
Instead of getting accepted my daughter gets the following message: Please help us, I've been paying for this service for quite a long time without being able to use it. Not very good PR Considering your support I feel a bit disappointed and powerles...
Hi, I had my subscribtion for family that i over a year. Because I couldnt add them into it anymore cause i forgot the exact adress i wrote. So i cancelled and resubbed today to change my adress and invite my other family members. But turns out I sti...
Family shared in Thailand. I don’t understand about condition about live in the same place but if I’m live in Bangkok but my brother live in Chiangmai. We can use family shared? thank you for your answer
Hi, ich wollte ein 4. Familienmitglied einladen. Habe eine Einladung verschickt. Wenn ich aber auf dem iPod den Link aufrufe, soll ich mich erst anmelden/registrieren. Ich komme nicht direkt zum Familienabo. Jemand eine Idee, waszu tun ist?
Ho fatto premium family da un mese e si disconnettono i miei familiari e quando li riaggiungoda errore, siamo per davvero familiari e li ho rimandato l'invito varie volte e alcune volte riescono a entrare usarlo poi dopo un po' di settimane si discon...
Spotify this is ridiculous. You offer a family account with no ability to block explicit songs! Do you people actually have families? Do you realise families include CHILDREN? This issue has been posted about for years. You dont care. I’m switching t...
I took a family account, we are not in the country where my account is registered since we are on holiday, my family members cannot register since by default the country is the holiday country, then the address verification cannot be done, hence they...
I have signed up to family but I cant get them logged in, please can you help?
Hi, I am on Christmas Holiday in Canada and I joined a Premium for Family Plan.The problem is that I normally live in Italy and not in Canada, but now I am not able to invite my brothers, because I did it from Canada. Is there any chance fix it, othe...
I don't understand how Spotify verifys the address for Spotify family. Can we have some transparency?? I'm the family plan holder and my friends have been deleted from my family plan. A week ago, a few of them received verification emails asking to c...
I redeemed a gift card that I expected to ADD credit to met account, instead it activated premium so I missed out on the 3-Month for 1 euro deal for new premium users. Please activate the deal instead for my account. The account is owned by my grandm...
Tenho um plano familiar no meu nome e eu efetuo o pagamento, mas ao enviar um convite para algum membro da familia aparece outro nome no dono do plano familiar.Como resolver isso?
I have Premium but upgraded to family & have sent the invite to the 3 family members. When clicking on the link individually for them to sign in there is nothing happening.The money has been taken from my Paypal account though. What do I do now?
Eu assinei o plano premium familiar e enviei o convite a pessoa que vai usar comigo. A pessoa entrou no e-mail e aceitou o convite, mas tudo volta para a mesma pagina e mostra como se a pessoa nao tivesse aceitado o convite. Ajudem!!!
Meu plano e o do spotify familiar com 5 integrantes do mesmo endereco e estava funcionando normalmente e com os pagamentos em dia. Entretanto, o pagamento desse mes nao foi realizado automatico, e, mesmo mudando os dados do cartao (que ja estava send...
Hi. I’m having trouble making the payment for the premium and HULU bundle in Puerto Rico. Previously I was subscribed to premium and never had trouble with the payment, but went back to free. So now, when I’m trying to buy the student bundle it keeps...
Hi, We are using spotify family package for years. Nothing happened. But last week I add a new member (which is also living under same roof) all other members with her unsubsribed.We recieve an email saying "they have to verify their accounts". We di...
I have been sent an invite to join the family group and when I accept the invitation and try to log in it says the email is already in use. My daughter signed me up to free spotify but we do not knwo the password, how can I reset so I can use my emai...
I just had a question about getting my mama want to my family premium account I sent an email to myself that was inviting her and then I tried to put the code in but I don't know where to put the code in do I have to email it to her personal email th...
This is getting frustrating! I have been trying to add my nan to our family plan and it has not been working. i have sent and "accepted" the email but when i go in to her account it still comes up as a free account. i live in the country and free acc...