Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Premium Family users cannot stream different music on different devices at the same time

Premium Family users cannot stream different music on different devices at the same time

Frustrated boyfriend cannot play his own music on his computer while I am playing my own music ony phone...thought being Premium Family would let us stream different music on different devices at the same time

 

Any solutions? Short of just getting our own individual Premium account even though we live in the exact same house?

Reply
1 Reply

Hey @BunnyBabe,

 

It sounds like all family members are trying to use the same Spotify account to listen to music at the same time. To be able to listen to music at the same time, all family members need to have their own Spotify account. If they don't have a Spotify account yet, they can sign up on http://spoti.fi/2e1FH6k.

 

You can learn how to invite family members to your Premium for Family plan here: https://support.spotify.com/account_payment_help/premium_for_family/premium-for-family/

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random