Problemas con Plan Familiar Premium

[marisol2101]

Buenas noches

Tengo problemas con mi cuenta ya que utilizo una invitacion de mi esposo y no me acepta la direccion de nuestra residencia.

Ayuda

[Melody]

Hey there, @marisol2101

Apologies for the reply in English! We also have Spanish support via email at https://www.spotify.com/about-us/contact/contact-spotify-account/

Sorry to hear you're having trouble with Premium for Family.

We have some more detailed info on this here:
https://support.spotify.com/account_payment_help/subscription_information/premium-for-family/

We'd recommend checking the steps under "Manage your Premium for Family plan" to see if these help 🙂

If not and you'd like us to continue helping here, just give us a shout.

/M