Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
PlanPremium Family My Question or IssueI noticed that none of my songs are included in the family mix. I checked with them and my stuff isn't on their playlists either. Any advice? I'd like to see my stuff in the playlists too.
Hello, Premium for Family members! We’ve outlined some of your most common questions answered, and you can find them below. You can also check out these links if you have questions about invites and payments on the account: How to invite or remove Fa...
meahtenoha
PlanPremium DuoCountryMontenegroDeviceAndroid PhoneOperating SystemWindows 10 My Question or Issue I have subscribed to the Duo Premium plan, however after inviting my partner to join the plan none of has the option to "join duo mix playlist" (as sho...
There have been several idea recommendations about this already, but all have been closed stating it does not meet the idea guidelines. I believe this should be reconsidered since support is not taking the suggestion either, so there is no place to g...
I got an email saying that my son needs to confirm by email the address otherwise would be rejected from the plan. The deadline was today. I realised today that it was the deadline, but he's already rejected and now has to wait 12 months to be admitt...
My daughter has a Spotify kids account and she's old enough now that she does need to have the restrictions of a kids account. I want to upgrade her account on my family plan but the only option I have found so far is to delete her user and re-add he...
The link to add or remove family members don’t appear in my account. I don’t find how to remove a family member and add another one...I only have 4 members out of the six!
I got an email saying someone I don’t know joined my family plan. The name isn’t listed when I go to the admin page with the other members. This is a few weeks after my account was hacked. How can I better secure my account?
My sister is listed as one of my family members on my premium family plan. But her app acts as if she's on a free account. All other family members have the features of a premium family account on their apps. I've tried removing and re-adding her to ...
I just changed my plan from a Premium plan to a Premium Family plan. When I try to take the next step of adding family members to the plan by going to the "Premium Family" section of my account, all I get is three loading dots over and over. I have t...
I have a problem with my spotify premium. I switch by a family to another (just becuse i moved in), but spotify send me an email that says "It was not possible to confirm your address, so we set your account in spotify free". What can i do?
Planfamily planCountry Singapore My Question or IssueThanks for checking out my post, Recently i tried to add another family member into my family plan and was not able to because the page for filling in the address prompted that this new member will...
PlanActually Free, mostly PremiumCountry Orginally Brazil, now UKDeviceMoto G 5Operating SystemAndroid Oreo My Question or Issue I am travelling, since December 19th, and I've always used my Spotify normallyBut recently my family signature expired, a...
PlanPremiumCountryMéxico My Question or Issue Sacaron a mi hermano ,que vive en el mismo lugar que yo, de mi cuenta familiar. Ya había pasado una vez y tuvo que crear una cuenta nueva. Ahora con esta cuenta tuvo el mismo problema y lo volvieron a sac...
PlanFree, wanting to join family's premium membership CountryCurrently Indonesia on account but wanting to change to United Kingdom My Question or Issue Hello, My husband created a free Spotify account whilst in Indonesia and now we are back in the U...
Hello. I have a problem. I created premium for family a month ago and invited my family members. This month, one of them got removed. When I try to invite her again, it says that 'You're unable to join this Family plan'. We live under the same addres...
Pretendo estar assinando uma conta familiar para o meu pai e eu usarmos no dia a dia, porém como os meus pais são divorciados só vivo na casa dele aos finais de semana no resto da semana moro com a minha mãe e então eu só usaria o plano umas 2/3 veze...
Iam a premium family member and i would be travelling out of USA for a few months .Iam still not sure whether my family account would be working abroad after 14 days or not ? can someone please confirm this ... ThanksAthar
Plan Premium/Family Premium Country Philippines Device iPhone 8 My Question or Issue Hello. I am wondering if someone else is experiencing this. I am the family head for this group and one of my members was charged with 60PHP. I did a live chat with ...
How do I get this refunded?
PlanPremium to Premium for family My Question or IssueMy husband and I are previously subscribed to premium sparately. I have enrolled us to premium for family. Will my husband still be charged for the Premium he was previously subscirbed? or will th...
I saw a similar (not same issue) for this here. When I clicked the link to redeem, all seemed fine ... until I hit purchase. Then it gave me a 404 error. When I try to look at my purchases I get a 404 error. When I try the link again it doesn't apply...