Topics with Label: Mobile

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Solved!! Can't Use 2 Devices Simultaneously??

Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...

  • Casual Listener
  • JillianWilkie
  • Regular
  • 70988 Views
  • 32 replies
  • 4 likes
  • 70988 Views
  • 32 replies
  • 4 likes

I'm not included in my Family Mix

PlanPremium Family My Question or IssueI noticed that none of my songs are included in the family mix. I checked with them and my stuff isn't on their playlists either. Any advice? I'd like to see my stuff in the playlists too.

  • Visitor
  • Jeremy
  • Moderator
  • 12489 Views
  • 16 replies
  • 7 likes
  • Premium for Family
  • 12489 Views
  • 16 replies
  • 7 likes

Top Questions: Premium for Family

Hello, Premium for Family members! We’ve outlined some of your most common questions answered, and you can find them below. You can also check out these links if you have questions about invites and payments on the account: How to invite or remove Fa...

  • Spotify
  • Spotify
  • 54484 Views
  • 0 replies
  • 15 likes
  • Premium for Family
  • 54484 Views
  • 0 replies
  • 15 likes

Superuser Contribution [Mobile] duo address verification problem

Dear Officials,I am a client of yours using the Duo feature. But every time I use this product, I get the "address not verified" message. instead, create a numeric code when the main member logs into this system and the 2nd user can run the system by...

  • Visitor
  • Dear Officials, I am a client of yours using the Duo feature. But every time I use this product, I get the "address not verified" message. instead, create a numeric code when the main member lo...
  • Dian
  • Moderator
  • 265 Views
  • 1 replies
  • 0 likes
  • Mobile
  • 265 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Mobile][Other] Link to add members to family plan

The link to add or remove family members don’t appear in my account. I don’t find how to remove a family member and add another one...I only have 4 members out of the six!

  • Visitor
  • The link to add or remove family members don’t appear in my account.  I don’t find how to remove a family member and add another one...I only have 4 members out of the six! 
  • AndresM
  • Moderator
  • 5520 Views
  • 3 replies
  • 0 likes
  • Mobile
    Other
  • 5520 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Did anyone get the promo code for google mini?

I got an email stating that my google mini is awaiting for me. The email gave me a link that sent me to the google site to purchase the google mini for $49. It doesn’t even include the taxes. I never got a promo code for the “free” google mini. I sen...

  • Casual Listener
  • I got an email stating that my google mini is awaiting for me. The email gave me a link that sent me to the google site to purchase the google mini for $49. It doesn’t even include the taxes. I never...
  • Elena
  • Moderator
  • 27761 Views
  • 14 replies
  • 14 likes
  • Mobile
    Subscription
  • 27761 Views
  • 14 replies
  • 14 likes

Superuser Contribution All information deleted, including Playlist (hacked or technical issue)

Hello All, I'm experiencing technical issues and I need your help, please. I have a Premium (Family) account; I use my Facebook profile to login. I have another free account, linked to the other email . Until last Thursday (2/22/2018) everything work...

  • Regular
  • Hello All,   I'm experiencing technical issues and I need your help, please.   I have a Premium (Family) account; I use my Facebook profile to login. I have another free account, l...
  • Alfredo
  • Roadie
  • 285 Views
  • 1 replies
  • 0 likes
  • Android
    Desktop
    Mobile
    Web Player
    Windows
  • 285 Views
  • 1 replies
  • 0 likes

Downloaded music disappears

I have an android device running spotify and I am storing downloaded songs/albums/playlists on an external micro sd card using the premium feature. These downloaded tracks will be present in the library after downloading them. However, every so often...

  • Newbie
  • I have an android device running spotify and I am storing downloaded songs/albums/playlists on an external micro sd card using the premium feature. These downloaded tracks will be present in the libr...
  • Tom
  • Community Legend
  • 345 Views
  • 1 replies
  • 0 likes
  • Android
    Download
    Mobile
    Premium
  • 345 Views
  • 1 replies
  • 0 likes

email link spotify family won't work

Spoiler (Highlight to read)Spoiler (Highlight to read) Hey, So basically i wanted to connect to a spotify family account, but the link doesn't seem to work... it basically loads forever and doesn't go to the next page where i can enter and confirm my...

  • Newbie
  •     Hey,   So basically i wanted to connect to a spotify family account, but the link doesn't seem to work...  it basically loads forever and doesn't go to the next page w...
  • Luke
  • Spotify Star
  • 538 Views
  • 1 replies
  • 1 likes
  • Android
    Desktop
    iOS
    Mobile
    Web Player
  • 538 Views
  • 1 replies
  • 1 likes