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Topics with Label: Mobile

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Solved!! Can't Use 2 Devices Simultaneously??

Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...

  • Casual Listener
  • JillianWilkie
  • Regular
  • 134878 Views
  • 32 replies
  • 8 likes
  • 134878 Views
  • 32 replies
  • 8 likes

Superuser Contribution [Mobile][Other] Link to add members to family plan

The link to add or remove family members don’t appear in my account. I don’t find how to remove a family member and add another one...I only have 4 members out of the six!

  • Visitor
  • The link to add or remove family members don’t appear in my account.  I don’t find how to remove a family member and add another one...I only have 4 members out of the six! 
  • AndresM
  • Spotify
  • 7239 Views
  • 3 replies
  • 0 likes
  • Mobile
    Other
  • 7239 Views
  • 3 replies
  • 0 likes

Superuser Contribution [Mobile] duo address verification problem

Dear Officials,I am a client of yours using the Duo feature. But every time I use this product, I get the "address not verified" message. instead, create a numeric code when the main member logs into this system and the 2nd user can run the system by...

  • Visitor
  • Dear Officials, I am a client of yours using the Duo feature. But every time I use this product, I get the "address not verified" message. instead, create a numeric code when the main member lo...
  • Dian
  • Spotify Legend
  • 464 Views
  • 1 replies
  • 0 likes
  • Mobile
  • 464 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Did anyone get the promo code for google mini?

I got an email stating that my google mini is awaiting for me. The email gave me a link that sent me to the google site to purchase the google mini for $49. It doesn’t even include the taxes. I never got a promo code for the “free” google mini. I sen...

  • Casual Listener
  • I got an email stating that my google mini is awaiting for me. The email gave me a link that sent me to the google site to purchase the google mini for $49. It doesn’t even include the taxes. I never...
  • Elena
  • Moderator
  • 33237 Views
  • 14 replies
  • 14 likes
  • Mobile
    Subscription
  • 33237 Views
  • 14 replies
  • 14 likes

email link spotify family won't work

Spoiler (Highlight to read)Spoiler (Highlight to read) Hey, So basically i wanted to connect to a spotify family account, but the link doesn't seem to work... it basically loads forever and doesn't go to the next page where i can enter and confirm my...

  • Newbie
  •     Hey,   So basically i wanted to connect to a spotify family account, but the link doesn't seem to work...  it basically loads forever and doesn't go to the next page w...
  • Luke
  • Spotify Star
  • 1355 Views
  • 1 replies
  • 1 likes
  • Android
    Desktop
    iOS
    Mobile
    Web Player
  • 1355 Views
  • 1 replies
  • 1 likes

Superuser Contribution All information deleted, including Playlist (hacked or technical issue)

Hello All, I'm experiencing technical issues and I need your help, please. I have a Premium (Family) account; I use my Facebook profile to login. I have another free account, linked to the other email . Until last Thursday (2/22/2018) everything work...

  • Regular
  • Hello All,   I'm experiencing technical issues and I need your help, please.   I have a Premium (Family) account; I use my Facebook profile to login. I have another free account, l...
  • Alfredo
  • Roadie
  • 648 Views
  • 1 replies
  • 0 likes
  • Android
    Desktop
    Mobile
    Web Player
    Windows
  • 648 Views
  • 1 replies
  • 0 likes

Downloaded music disappears

I have an android device running spotify and I am storing downloaded songs/albums/playlists on an external micro sd card using the premium feature. These downloaded tracks will be present in the library after downloading them. However, every so often...

  • Newbie
  • I have an android device running spotify and I am storing downloaded songs/albums/playlists on an external micro sd card using the premium feature. These downloaded tracks will be present in the libr...
  • Tom
  • Community Legend
  • 514 Views
  • 1 replies
  • 0 likes
  • Android
    Mobile
    Premium
  • 514 Views
  • 1 replies
  • 0 likes