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The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Casual Listener
20274 Views
44 replies
4 likes
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
Regular
179345 Views
32 replies
9 likes
Hello all, I lost my credit card this weekend and want to cancel. I am waiting to receive my new on for change settings of payment here, but in this "help" from Spotify site don't help at all and I can't found a way to talk with them. Anyone can help...
Hello all, I lost my credit card this weekend and want to cancel. I am waiting to receive my new on for change settings of payment here, but in this "help" from Spotify site don't help at a...
Visitor
1353 Views
3 replies
0 likes
I have tried different cards and none are working, all I get is a mesage, that there was not enough money, as a SMS, and on the website, it simply says that it can be done. I have double-checked the cards in question and they have credit. PlanPremium...
...hecked the cards in question and they have credit. Plan Premium for Family Country Device (PC/PS4/Moto G5s) Operating System ( Android Oreo, Windows 10,PS4) My Q...
Community Legend
716 Views
3 replies
0 likes
Estou tentando fazer o upgrade da minha conta, atualmente Free, para Premium. Eu era Premium por muito tempo, até que uns meses atrás o spotify não aceitou minha forma de pagamento e agora voltei a ser Free. Tento de todo jeito pagar para voltar à co...
Estou tentando fazer o upgrade da minha conta, atualmente Free, para Premium. Eu era Premium por muito tempo, até que uns meses atrás o spotify não aceitou minha forma de pagamento e agora voltei a s...
Spotify Star
468 Views
1 replies
1 likes
My Question or IssueOn 1 october i bought Family, and i payed 14,99 for it, and on 2 october i payed 9,99 again for my premium account (while i should have family) and now when i go to the family page i just see the ''get family!'' instead of all the...
My Question or Issue On 1 october i bought Family, and i payed 14,99 for it, and on 2 october i payed 9,99 again for my premium account (while i should have family) and now when i g...
Spotify Legend
429 Views
1 replies
0 likes
It is the second time that this has happened to me, I run the Premium Fam account for my family, and everytime the payment goes thru it automatically errases every family member I have there. Is there a solution for this?
It is the second time that this has happened to me, I run the Premium Fam account for my family, and everytime the payment goes thru it automatically errases every family member I have there. Is t...
Spotify Legend
728 Views
1 replies
0 likes
PlanFamily PremiumCountryGreece My Question or IssueI have invited my brother 2 consecutive times in our family account. When he verified our address a few days later, he got kicked out, and when I re-invited him, he can't join anymore. I invited him...
Plan Family Premium Country Greece My Question or Issue I have invited my brother 2 consecutive times in our family account. When he verified our address a few days later, he got k...
Spotify Star
720 Views
1 replies
0 likes
Ho attivo spotify premium da due anni e volevo passare a spotify for family. Spotify Premium mi si rinnova il 09/05/18 quindi il mese prossimo. Se passo a family oggi, 12/04/18, pago subito 14.99 euro sprecando i 9.99 euro del recente rinnovo oppure ...
Ho attivo spotify premium da due anni e volevo passare a spotify for family. Spotify Premium mi si rinnova il 09/05/18 quindi il mese prossimo. Se passo a family oggi, 12/04/18, pago subito 14.99 e...
Community Legend
2271 Views
1 replies
0 likes
Hi I've had student discount premium and I've got an invitation for premium family. But my bill was paid 3 days ago. How is it now with the payment Do I lose the already paid money? Because the owner of the family has to pay for me probably right now...
Hi I've had student discount premium and I've got an invitation for premium family. But my bill was paid 3 days ago. How is it now with the payment Do I lose the already paid m...
Roadie
539 Views
1 replies
0 likes
So I'm thinking about upgrading to premium for family but I just paid for my normal premium subscribtion a few days ago. Therefore I just wanted to know if i upgrade to premium for family now will I get charged the full amount that premium family cos...
So I'm thinking about upgrading to premium for family but I just paid for my normal premium subscribtion a few days ago. Therefore I just wanted to know if i upgrade to premium for family now will I...
Community Legend
444 Views
1 replies
0 likes
Today (2/2) i started a family account and made the payment. But when i look at my account info, it says the account will be renewed four days later (6/2) and of course a new payment will be made. I have no clue about this situation. What should i do...
Today (2/2) i started a family account and made the payment. But when i look at my account info, it says the account will be renewed four days later (6/2) and of course a new payment will be made. I...
Community Legend
641 Views
1 replies
0 likes
