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Solved!! Can't Use 2 Devices Simultaneously??

Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...

  • Casual Listener
  • JillianWilkie
  • Regular
  • 82462 Views
  • 32 replies
  • 5 likes
  • 82462 Views
  • 32 replies
  • 5 likes

Billing Problems for Premium Family Plan

I've been subscribing to Spotify Premium Family for quite a while.Today 28/4/2020 I receive a sms says my card was charged for Spotify Premium as usual. Alright I'm fine with that. However since, i'm no longer using spotify as much as before. So I de...

  • Visitor
  • I've been subscribing to Spotify Premium Family for quite a while. Today 28/4/2020 I receive a sms says my card was charged for Spotify Premium as usual. Alright I'm fine with that.   H...
  • OneByBoo
  • Community Legend
  • 754 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 754 Views
  • 1 replies
  • 0 likes

Superuser Contribution Google Home Mini showing full amount 52 at checkout, unable to see discount

I went to this link to claim my free google home mini https://www.spotify.com/us/family/I received an email from Spotify "Your Google Home Mini is now available" and clicked on "Get it Now" which redirected me to the Google store https://store.google...

  • Casual Listener
  • I went to this link to claim my free google home mini   https://www.spotify.com/us/family/ I received an email from Spotify " Your Google Home Mini is now available" and clicked on "Get it N...
  • Peter
  • Spotify Legend
  • 1177 Views
  • 6 replies
  • 1 likes
  • Free
    google
    Mini
    Premium
  • 1177 Views
  • 6 replies
  • 1 likes

I can not accept premium invitation for not receiving the email

PlanFreeCountry BrasilDeviceMotorola g3 and desktopOperating SystemAndroid and Windowns 7 My Question or Issue I'm having trouble accepting invitation to a family plan because I do not receive the email to accept. I sought every possible way to accep...

  • Casual Listener
  • Plan Free Country  Brasil Device Motorola g3 and desktop Operating System Android and Windowns 7   My Question or Issue   I'm having trouble accepting invitation to a family...
  • user-removed
  • Not applicable
  • 822 Views
  • 4 replies
  • 0 likes
  • Account
    Free
    Login
    Premium
  • 822 Views
  • 4 replies
  • 0 likes

premium subscription switched back to free after successful payment

PlanPremiumCountry HungaryDeviceall platformsOperating Systemall platforms My Question or Issue I'm in a family plan with my parents and as of today all the three individual accounts have been set back to Free. We also have an email which proves that...

  • Regular
  • Plan Premium Country  Hungary Device all platforms Operating System all platforms   My Question or Issue  I'm in a family plan with my parents and as of today all the three i...
  • BlaMeese
  • Gig Goer
  • 284 Views
  • 1 replies
  • 0 likes
  • Family Plan
    Free
    Premium
  • 284 Views
  • 1 replies
  • 0 likes

Superuser Contribution Nombre erroneo de Titular Family Premium

Hola, tengo el problema de que al enviar una invitacion, da la bienvenida a la familia de otra persona, uno de los que esta ya en la lista, y no a mi nombre siendo que soy yo el titular. Como se soluciona? Gracias

  • Newbie
  • Hola, tengo el problema de que al enviar una invitacion, da la bienvenida a la familia de otra persona, uno de los que esta ya en la lista, y no a mi nombre siendo que soy yo el titular. Como se solu...
  • SergioDavid
  • Roadie
  • 367 Views
  • 1 replies
  • 0 likes
  • Familiy Account
    family
    Free
    Nombre
    Pago
    Premium
    Titular
  • 367 Views
  • 1 replies
  • 0 likes

family premium konto wurde durch free ersetzt

Liebe Spotify-Freunde, ich habe ein Problem.Seit einer Woche funktioniert mein Family-Premium-Account nich mehr, obwohl ich immernoch Teil der "Spotify-Family" bin und alle Adressen und E-mails bestätigt habe und von Spotify wurden sie verifiziert. M...

  • Newbie
  • Liebe Spotify-Freunde,   ich habe ein Problem. Seit einer Woche funktioniert mein Family-Premium-Account nich mehr, obwohl ich immernoch Teil der "Spotify-Family" bin und alle A...
  • 5chm17h0
  • Newbie
  • 1045 Views
  • 2 replies
  • 0 likes
  • Free
    Help
    Premium
  • 1045 Views
  • 2 replies
  • 0 likes

Plan Familiar Inservible

Contrate el Plan Familiar, un miembro de mi familia pudo entrar sin problemas pero al mandarselo a otro y realizando su proceso el sistema dice que no puede validar el domicilio, y esto es incoherente, ya que todos vivimos en la misma casa. Supuse qu...

  • Newbie
  • Contrate el Plan Familiar, un miembro de mi familia pudo entrar sin problemas pero al mandarselo a otro y realizando su proceso el sistema dice que no puede validar el domicilio, y esto es incoh...
  • itu_
  • Community Legend
  • 569 Views
  • 1 replies
  • 0 likes
  • Free
    Login
    Other
    Premium
    Security
    Subscription
    Unlimited
  • 569 Views
  • 1 replies
  • 0 likes