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Topics with Label: Premium

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Forum Posts

Superuser Contribution Deleted account and join family plan

PlanPremiumCountryEngland My Question or Issue Issue 1 I have a Family plan. My daughter created a new spotify account so could try to add her on. I can't click on the option 'Add members to your plan' - See attachment. When I sent her the 'Invite so...

Regular

Plan Premium Country England   My Question or Issue   Issue 1   I have a Family plan. My daughter created a new spotify account so could try to add her on.   I c...

Dessi

Moderator

380 Views

9 replies

0 likes

Account
Other
Premium
  • 380 Views
  • 9 replies
  • 0 likes

Superuser Contribution Duo Mix playlist / No option to join the playlist

PlanPremium DuoCountryMontenegroDeviceAndroid PhoneOperating SystemWindows 10 My Question or Issue I have subscribed to the Duo Premium plan, however after inviting my partner to join the plan none of has the option to "join duo mix playlist" (as sho...

Casual Listener

  Plan Premium Duo Country Montenegro Device Android Phone Operating System Windows 10   My Question or Issue   I have subscribed to the Duo Premium plan, however after i...

offZenimo

Newbie

951 Views

2 replies

0 likes

Account
Other
Premium
  • 951 Views
  • 2 replies
  • 0 likes

Superuser Contribution Can not add member to family

Hi,Steps to reproduce my problem:1. Got Spotify Premium, as a single user, account registered in Hungary2. Traveled to Croatia for holidays3. Upgraded plan to Family Premium, so that my whole family can use Spotify4. Registered a Spotify account for ...

Casual Listener

Hi, Steps to reproduce my problem: 1. Got Spotify Premium, as a single user, account registered in Hungary 2. Traveled to Croatia for holidays 3. Upgraded plan to Family Premium, so that my w...

marinamand02

Newbie

1410 Views

6 replies

1 likes

Premium
  • 1410 Views
  • 6 replies
  • 1 likes

Solved!!Superuser Contribution Premium upgrade without credit card

Hi everyone, I have a question about the upgrade to spotify premium. I am only 17, so I don't have a credit card. Is there a way I can do the upgrade and pay spotify premium with the money I have in my phone? Or are credit cards the only option? I ho...

Newbie

Hi everyone, I have a question about the upgrade to spotify premium. I am only 17, so I don't have a credit card. Is there a way I can do the upgrade and pay spotify premium with the money I have i...

Novy

Moderator

8019 Views

3 replies

0 likes

Premium
upgrade
  • 8019 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Remove user on spotify family

Can someone help me with to delete a spotify user in Spotify Family.Because i added someone who i don't want to add anymore.

Newbie

Can someone help me with to delete a spotify user in Spotify Family. Because i added someone who i don't want to add anymore.    

Alex

Spotify Legend

134311 Views

9 replies

0 likes

Account
Premium
  • 134311 Views
  • 9 replies
  • 0 likes

Solved!! Can't add family members on Spotify???

I'm paying for family membership and my wife is the only member at the moment. We're about to add my family members. But when I go to Family there is no option to add more family members. The "How to" guide" is retarded as it shows a screenshot of so...

Newbie

I'm paying for family membership and my wife is the only member at the moment. We're about to add my family members.  But when I go to Family there is no option to add more family members. &n...

MattSuda

Spotify Star

6489 Views

4 replies

2 likes

Premium
  • 6489 Views
  • 4 replies
  • 2 likes

Superuser Contribution How do you re-add a family member back to family premium

PlanPremiumCountry UKDeviceIPhone/WindowsOperating SystemiOS My Question or Issue I had a family member who lives with me on my family premium and I accidently deleted them off, we have tried to re-add them back through sending an invite through to t...

Newbie

Plan Premium Country  UK Device IPhone/Windows Operating System iOS   My Question or Issue  I had a family member who lives with me on my family premium and I accidently d...

Andrew162

Newbie

4908 Views

4 replies

0 likes

Family account lost members thank you
Family Invite Email
Family Member
Family member removed
Family Plan Issue
Premium
re-adding
  • 4908 Views
  • 4 replies
  • 0 likes

Solved!! Family Premium Plan (USA) Wife unable to create profile

Plan: Family PremiumCountry: United StatesDevice: Phone and ComputerOperating System: Android and WindowsMy Question or Issue:I have had the family premium for years and my wife and I both listen, using my profile, so when one of us listening and the...

Casual Listener

Plan: Family Premium Country: United States Device: Phone and Computer Operating System: Android and Windows My Question or Issue: I have had the family premium for years and my wife and I b...

Maxim

Spotify Star

1196 Views

3 replies

0 likes

Account
Login
Premium
Subscription
  • 1196 Views
  • 3 replies
  • 0 likes

Solved!! replacing someone in my family

if I delete someone from my family can I immediately replace them with a new family member? I read that if I send a join link, it will remove a current member but does it randomly choose a member, or do I select? I hope that all makes sense, thank yo...

Casual Listener

if I delete someone from my family   can I immediately replace them with a new family member?   I read that if I send a join link, it will remove a current member   but does it r...

Billy-J

Spotify Star

2895 Views

3 replies

0 likes

Premium
  • 2895 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Premium-family verification not recognizing adress

PlanPremium (family)CountryThe Netherlands Device(Samsung a8 (2018), Dell G3)Operating System(Android Oreo, Windows 10) My Question or IssueMy sister and I have signed up for a Premium-family subscription, but she has used a very specific address for...

Casual Listener

Plan Premium (family) Country The Netherlands   Device (Samsung a8 (2018), Dell G3) Operating System (Android Oreo, Windows 10)   My Question or Issue My sister and I have s...

AJS1993

Casual Listener

3641 Views

4 replies

0 likes

Account
Premium
Security
Subscription
  • 3641 Views
  • 4 replies
  • 0 likes

Superuser Contribution Family plan - Incorrect address

I just received an e-mail saying "Spotify joined you on Premium Family". I checked the Premium Family tab in the account profile, and apart from one of my daughters being listed twice, the list under "People on this plan" appears to be correct (there...

Visitor

I just received an e-mail saying "Spotify joined you on Premium Family".  I checked the Premium Family tab in the account profile, and apart from one of my daughters being listed twice, the l...

Novy

Moderator

927 Views

1 replies

0 likes

Account
Premium
  • 927 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Un familiar no puede unirse a mi plan familiar

Hola, Acabo de contratar el plan familiar y envié la invitacion a un familiar mío.A mi familiar le ha llegado el mail con la invitacion, inició sesión con su cuenta de spotify y sin embargo, al confirmar el código de invitacion, le aparece el mensaje...

Newbie

Hola,   Acabo de contratar el plan familiar y envié la invitacion a un familiar mío. A mi familiar le ha llegado el mail con la invitacion, inició sesión con su cuenta de spotify y sin embarg...

Elena

Moderator

292334 Views

159 replies

10 likes

Account
Premium
Subscription
  • 292334 Views
  • 159 replies
  • 10 likes

Knowing when a family account leaves?

Hello!Because of corona, my cousin, who lived with me, had to move away from home to give care to his elderly parents. I am the payer of the family plan, and he hadn´t paid for up to a year (which is alright, we have a good relationship). Today I dem...

Casual Listener

...e has to pay. My Question  Is there any way for me to check when he left? Thank you!   Plan Family Premium Country Spain

Maxim

Spotify Star

641 Views

1 replies

0 likes

Account
Premium
  • 641 Views
  • 1 replies
  • 0 likes

Superuser Contribution premium familiar

Ha ocurrido un error en el pago. Vuelve a intentarlo o usa otro metodo de pago. . He intentado pagar varias veces el pack premium familiar con distintas tarjetas en distintos dispositivos y sigue apareciendo eso. A que se debe? ya reinicie el computa...

Casual Listener

Ha ocurrido un error en el pago. Vuelve a intentarlo o usa otro metodo de pago. . He intentado pagar varias veces el pack premium familiar con distintas tarjetas en distintos dispositivos y s...

Xenia

Moderator

717 Views

2 replies

0 likes

Familiar
Premium
  • 717 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Split from Family Account

PlanFamilyCountryUSA My Question or IssueThe owner of the family account is moving and I'd like to preserve my lists and start my own account. What do I need to do?

Visitor

Plan Family Country USA   My Question or Issue The owner of the family account is moving and I'd like to preserve my lists and start my own account. What do I need to do?  

Mihail

Spotify Legend

13170 Views

2 replies

0 likes

Account
Premium
  • 13170 Views
  • 2 replies
  • 0 likes

Superuser Contribution I made family plan and my mom is still getting charged for premium. I want this fixed

I made a family Spotify plan with my sister and mom so I get charged 14.99 per month, my mom is still getting charged monthly for Spotify premium. I want reimbursement but it’s hard to get help from Spotify since we can’t contact by phone so this is ...

Casual Listener

I made a family Spotify plan with my sister and mom so I get charged 14.99 per month, my mom is still getting charged monthly for Spotify premium. I want reimbursement but it’s hard to get help f...

Petya

Community Legend

3001 Views

4 replies

0 likes

Account
Premium
Subscription
  • 3001 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Spotify family payment blocked by vodacom

PlanPremium FamilyCountrySouth africaDeviceSamsung Galaxy J7 Prime Operating SystemAndroid Oreo, My Question or IssueI can't pay for spotify premium family using my card... everytime I get redirected to the vodacom payments screen. Why can't I just p...

Casual Listener

  Plan Premium Family Country South africa Device Samsung Galaxy J7 Prime  Operating System Android Oreo,   My Question or Issue I can't pay for spotify premium family...

Ivan

Spotify Legend

838 Views

1 replies

1 likes

Account
Premium
  • 838 Views
  • 1 replies
  • 1 likes

Billing Problems for Premium Family Plan

I've been subscribing to Spotify Premium Family for quite a while.Today 28/4/2020 I receive a sms says my card was charged for Spotify Premium as usual. Alright I'm fine with that. However since, i'm no longer using spotify as much as before. So I de...

Visitor

I've been subscribing to Spotify Premium Family for quite a while. Today 28/4/2020 I receive a sms says my card was charged for Spotify Premium as usual. Alright I'm fine with that.   H...

OneByBoo

Roadie

1104 Views

1 replies

0 likes

Account
Free
Premium
Subscription
  • 1104 Views
  • 1 replies
  • 0 likes

Superuser Contribution Family Plan Question and thoughts.

I'm a single premium user. Spotify is the household sole music system. I have a son and daughter and my wife using it too in the household. I thought it time to upgrade to the Family plan. However, my wife and I are splitting up and moving out with o...

Visitor

I'm a single premium user. Spotify is the household sole music system. I have a son and daughter and my wife using it too in the household. I thought it time to upgrade to the Family plan. However, m...

Ivan

Spotify Legend

13796 Views

1 replies

6 likes

Account
Premium
  • 13796 Views
  • 1 replies
  • 6 likes

Solved!!Superuser Contribution Account not connected to premium family

PlanPremiumCountryNLDeviceAll: macbook, iphone, windowsOperating SystemAllMy Question or IssueIf I log in on any device, it doesn't recognize my family premium membership anymore incl playlists etc. Both accounts use the same gmail address, but it re...

Visitor

Plan Premium Country NL Device All: macbook, iphone, windows Operating System All My Question or Issue If I log in on any device, it doesn't recognize my family premium membership a...

Mario

Spotify Legend

5143 Views

5 replies

0 likes

Account
Premium
  • 5143 Views
  • 5 replies
  • 0 likes