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Solved!! I can’t join our family subscription

I can’t join our family subscription and when I try it tells me that I can’t change twice in 12th months even though I haven’t changed my subscription for over 18 months plus does anyone know how I can get help with this problem?

Newbie

SimplySierra

Newbie

77854 Views

65 replies

5 likes

Premium for Family
  • 77854 Views
  • 65 replies
  • 5 likes

Solved!! Changing Plan Manager

My wife is a keen listener of e-books and I am not. I am the Plan Manager for our family account. There are 3 users me, my wife and my daughter. I cannot transfer access to e-Books to my wife (I asked on here already). I now want my wife to be our Pl...

Music Fan

jayperdue

Casual Listener

57012 Views

23 replies

6 likes

Premium for Family
  • 57012 Views
  • 23 replies
  • 6 likes

Solved!! Family members showing audiobooks locked, even under premium family account

PlanPremium Family Device(iPad) Operating System(iOS latest) My Question or IssueHi, when i browse my app under my account, I can see audiobooks which are able to be played. However when I use my kids premium family login under their iPad, same audio...

Newbie

incendras

Newbie

194888 Views

265 replies

33 likes

Premium for Family
  • 194888 Views
  • 265 replies
  • 33 likes

Superuser Contribution [FAMILY] Spotify keeps removing then banning plan members every month.

I live with my mom and 2 siblings, we share a Premium for Family plan, every month we need to renew it asks the members of the plan to verify that they truly live in the same address as I do... and in one week or so, BOOM!, my family is removed and b...

Newbie

I live with my mom and 2 siblings, we share a Premium for Family plan, every month we need to renew it asks the members of the plan to verify that they truly live in the same address as I do... and i...

SergioDavid

Roadie

1090 Views

1 replies

0 likes

Banned
broken
  • 1090 Views
  • 1 replies
  • 0 likes