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FAQs

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Topics with Label: bugs

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Forum Posts

Solved!! Can't Use 2 Devices Simultaneously??

Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...

  • Casual Listener
  • JillianWilkie
  • Regular
  • 145628 Views
  • 32 replies
  • 8 likes
  • 145628 Views
  • 32 replies
  • 8 likes

Unable to join family plan.

Hey spotify!!!So, after trying on multiple devices and browser and getting more than a few invite emails, i'm stumped on what to do as i continuously get the same messge;"Unable to join this Family plan. Try again by clicking the ACCEPT INVITE button...

  • Casual Listener
  • Hey spotify!!! So, after trying on multiple devices and browser and getting more than a few invite emails, i'm stumped on what to do as i continuously get the same messge; "Unable to join this Family...
  • naturepunks
  • Casual Listener
  • 353 Views
  • 1 replies
  • 0 likes
  • bugs
  • 353 Views
  • 1 replies
  • 0 likes