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I can’t join our family subscription and when I try it tells me that I can’t change twice in 12th months even though I haven’t changed my subscription for over 18 months plus does anyone know how I can get help with this problem?
Newbie
77542 Views
65 replies
5 likes
My wife is a keen listener of e-books and I am not. I am the Plan Manager for our family account. There are 3 users me, my wife and my daughter. I cannot transfer access to e-Books to my wife (I asked on here already). I now want my wife to be our Pl...
Casual Listener
56640 Views
23 replies
6 likes
PlanPremium Family Device(iPad) Operating System(iOS latest) My Question or IssueHi, when i browse my app under my account, I can see audiobooks which are able to be played. However when I use my kids premium family login under their iPad, same audio...
Newbie
194739 Views
265 replies
33 likes
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Casual Listener
28815 Views
44 replies
4 likes
PlanPremiumCountry BrazilDeviceiPhone 5 and computer.Operating SystemiOS 10 and Windows 10. My Question or Issue I changed my payment method, from a credit card to another, and charged me $ 10 ($ 2.75) for this simple information update. This situati...
Plan Premium Country Brazil Device iPhone 5 and computer. Operating System iOS 10 and Windows 10. My Question or Issue I changed my payment method, from a credit card to ...
Spotify Star
979 Views
3 replies
1 likes
PlanPremiumCountry Turkey / Türkiye My Question or Issue Hello, I try to pay for premium but I can't because of 3d security. I talked with my bank and they said my card is open for 3d payments. Doesn't spotify support 3d security payment in Turkey ? ...
Plan Premium Country Turkey / Türkiye My Question or Issue Hello, I try to pay for premium but I can't because of 3d security. I talked with my bank and ...
Regular
2781 Views
7 replies
1 likes
Plan Premium Country Lithuania My Question Hello so i paied for familly year account but after nine month money counts for you 10,99 as monthly payment i don't understand why it does. payment as i understand was for one year- 12 months not for nine.....
Plan Premium Country Lithuania My Question Hello so i paied for familly year account but after nine month money counts for you 10,99 as monthly payment i don't under...
Spotify Legend
450 Views
1 replies
0 likes
Hello, I have recently started a premium plan with some relatives, but it seems like it got downgraded to a regular plan out of nothing. I wasn't notified of this at all. I just received an email today saying that there was a failure in the payment, ...
...€ of the family plan, and also my family is gone, what happened?
Roadie
682 Views
1 replies
0 likes
Bugün telefonuma mesaj geldi spotify premium üyeliğiniz 14tlye yenilenmiştir diye ama hala free görünüyorum allah aşkına biri yazsın artık
Bugün telefonuma mesaj geldi spotify premium üyeliğiniz 14tlye yenilenmiştir diye ama hala free görünüyorum allah aşkına biri yazsın artık
Roadie
610 Views
1 replies
0 likes
Hi!I have hade Premium for years and my husband got Family Premium for two months ago. I was invited and joined our Family account. But now I found out that Spotify have withdrawn the premium fee from my account (autogiro in Sweden) - one month after...
Hi! I have hade Premium for years and my husband got Family Premium for two months ago. I was invited and joined our Family account. But now I found out that Spotify have withdrawn the premium fee f...
Spotify Star
875 Views
3 replies
0 likes
Is it possible too pay Spotify for ever ? Just with one fee? Thx
Is it possible too pay Spotify for ever ? Just with one fee? Thx
Community Legend
379 Views
1 replies
0 likes
