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Topics with Label: planfamiliar

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Solved!! "Your addresses didn't match" on the family plan.

I accepted an invitation to join a family plan. I obviously live at the same address and I was trying to do this while staying there too actually. When I typed the address it said it didn´t match. I decided to literally copy the address from the mast...

Newbie

leevanbro

Newbie

72540 Views

61 replies

6 likes

Premium for Family
  • 72540 Views
  • 61 replies
  • 6 likes

Solved!! I can’t join our family subscription - can only change once per 12 months

I can’t join our family subscription and when I try it tells me that I can’t change twice in 12th months even though I haven’t changed my subscription for over 18 months plus does anyone know how I can get help with this problem?

Newbie

Lrocca

Visitor

87974 Views

70 replies

5 likes

Premium for Family
  • 87974 Views
  • 70 replies
  • 5 likes

Solved!! Changing Plan Manager

My wife is a keen listener of e-books and I am not. I am the Plan Manager for our family account. There are 3 users me, my wife and my daughter. I cannot transfer access to e-Books to my wife (I asked on here already). I now want my wife to be our Pl...

Music Fan

annablasi09

Visitor

69478 Views

35 replies

8 likes

Premium for Family
  • 69478 Views
  • 35 replies
  • 8 likes

Solved!! Family members showing audiobooks locked, even under premium family account

PlanPremium Family Device(iPad) Operating System(iOS latest) My Question or IssueHi, when i browse my app under my account, I can see audiobooks which are able to be played. However when I use my kids premium family login under their iPad, same audio...

Newbie

incendras

Newbie

202996 Views

265 replies

33 likes

Premium for Family
  • 202996 Views
  • 265 replies
  • 33 likes

Superuser Contribution Problema cambio de tarjeta

He tenido que cambiar mi tarjeta para el pago del plan familiar y, después de hacerlo, han echado de mi plan a toda mi familia y ahora (cuando les mando la invitación) no les deja conectarse. Alguien puede ayudarme? Gracias

Newbie

He tenido que cambiar mi tarjeta para el pago del plan familiar y, después de hacerlo, han echado de mi plan a toda mi familia y ahora (cuando les mando la invitación) no les deja conectarse.  ...

Daisy

Spotify Legend

821 Views

1 replies

0 likes

familia
planfamiliar
Premium
premiun family
  • 821 Views
  • 1 replies
  • 0 likes