Announcements

Help Wizard

Step 1

NEXT STEP

Topics with Label: familly

Labels

Forum Posts

Solved!! "Your addresses didn't match" on the family plan.

I accepted an invitation to join a family plan. I obviously live at the same address and I was trying to do this while staying there too actually. When I typed the address it said it didn´t match. I decided to literally copy the address from the mast...

Newbie

babyborntotraper

Newbie

77423 Views

64 replies

7 likes

Premium for Family
  • 77423 Views
  • 64 replies
  • 7 likes

Solved!! I can’t join our family subscription - can only change once per 12 months

I can’t join our family subscription and when I try it tells me that I can’t change twice in 12th months even though I haven’t changed my subscription for over 18 months plus does anyone know how I can get help with this problem?

Newbie

Zona020

Visitor

95121 Views

73 replies

5 likes

Premium for Family
  • 95121 Views
  • 73 replies
  • 5 likes

Solved!! Changing Plan Manager

My wife is a keen listener of e-books and I am not. I am the Plan Manager for our family account. There are 3 users me, my wife and my daughter. I cannot transfer access to e-Books to my wife (I asked on here already). I now want my wife to be our Pl...

Music Fan

monek3sons

Casual Listener

77974 Views

43 replies

9 likes

Premium for Family
  • 77974 Views
  • 43 replies
  • 9 likes

Solved!! Family members showing audiobooks locked, even under premium family account

PlanPremium Family Device(iPad) Operating System(iOS latest) My Question or IssueHi, when i browse my app under my account, I can see audiobooks which are able to be played. However when I use my kids premium family login under their iPad, same audio...

Newbie

SirGismo

Casual Listener

208905 Views

267 replies

35 likes

Premium for Family
  • 208905 Views
  • 267 replies
  • 35 likes

My cousin forgot to confirm the address and now can't use spotify anymore

Hi there,I sent an invitation to my cousin last month, but the email ended up arriving in the trash box in her email. She didn't see it, suddenly she got kicked out of the family plan. What do I need to do in order to let her access the premium featu...

Music Fan

Hi there, I sent an invitation to my cousin last month, but the email ended up arriving in the trash box in her email. She didn't see it, suddenly she got kicked out of the family plan.  W...

MattSuda

Spotify Star

849 Views

1 replies

0 likes

familly
plan
Premium
  • 849 Views
  • 1 replies
  • 0 likes