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FAQs

Please see below the most popular frequently asked questions.

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Ongoing Issues

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Topics with Label: 1

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Forum Posts

Solved!! Can't Use 2 Devices Simultaneously??

Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...

  • Casual Listener
  • JillianWilkie
  • Regular
  • 147318 Views
  • 32 replies
  • 8 likes
  • 147318 Views
  • 32 replies
  • 8 likes

Unable to join Family...

I can't join Family plan, I filled all information correctly (especially same family adress, zip code and so on). And still not working. I don't understand what is wrong?Please help me.

  • Casual Listener
  • I can't join Family plan, I filled all information correctly (especially same family adress, zip code and so on). And still not working. I don't understand what is wrong? Please help me.
  • Billy-J
  • Spotify Star
  • 736 Views
  • 1 replies
  • 0 likes
  • 1
  • 736 Views
  • 1 replies
  • 0 likes

Solved!! Family Subscription

A family member didn't read the form right and put the full street number and name in where it says just street name and then the suburb where it says the street number will that matter, they didn't read it and entered it in like that because that's ...

  • Newbie
  • A family member didn't read the form right and put the full street number and name in where it says just street name and then the suburb where it says the street number will that matter, they d...
  • LeoRager
  • Community Legend
  • 578 Views
  • 1 replies
  • 0 likes
  • 1
  • 578 Views
  • 1 replies
  • 0 likes