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Solved!! I can’t join our family subscription

I can’t join our family subscription and when I try it tells me that I can’t change twice in 12th months even though I haven’t changed my subscription for over 18 months plus does anyone know how I can get help with this problem?

Newbie

SimplySierra

Newbie

77739 Views

65 replies

5 likes

Premium for Family
  • 77739 Views
  • 65 replies
  • 5 likes

Solved!! Changing Plan Manager

My wife is a keen listener of e-books and I am not. I am the Plan Manager for our family account. There are 3 users me, my wife and my daughter. I cannot transfer access to e-Books to my wife (I asked on here already). I now want my wife to be our Pl...

Music Fan

jayperdue

Casual Listener

56834 Views

23 replies

6 likes

Premium for Family
  • 56834 Views
  • 23 replies
  • 6 likes

Solved!! Family members showing audiobooks locked, even under premium family account

PlanPremium Family Device(iPad) Operating System(iOS latest) My Question or IssueHi, when i browse my app under my account, I can see audiobooks which are able to be played. However when I use my kids premium family login under their iPad, same audio...

Newbie

incendras

Newbie

194846 Views

265 replies

33 likes

Premium for Family
  • 194846 Views
  • 265 replies
  • 33 likes

Unable to join Family...

I can't join Family plan, I filled all information correctly (especially same family adress, zip code and so on). And still not working. I don't understand what is wrong?Please help me.

Casual Listener

I can't join Family plan, I filled all information correctly (especially same family adress, zip code and so on). And still not working. I don't understand what is wrong? Please help me.

Billy-J

Spotify Star

892 Views

1 replies

0 likes

1
  • 892 Views
  • 1 replies
  • 0 likes

Solved!! Family Subscription

A family member didn't read the form right and put the full street number and name in where it says just street name and then the suburb where it says the street number will that matter, they didn't read it and entered it in like that because that's ...

Newbie

A family member didn't read the form right and put the full street number and name in where it says just street name and then the suburb where it says the street number will that matter, they d...

LeoRager

Community Legend

768 Views

1 replies

0 likes

1
  • 768 Views
  • 1 replies
  • 0 likes