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Topics with Label: Invitation

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Solved!! "Your addresses didn't match" on the family plan.

I accepted an invitation to join a family plan. I obviously live at the same address and I was trying to do this while staying there too actually. When I typed the address it said it didn´t match. I decided to literally copy the address from the mast...

Newbie

babyborntotraper

Newbie

77362 Views

64 replies

7 likes

Premium for Family
  • 77362 Views
  • 64 replies
  • 7 likes

Solved!! I can’t join our family subscription - can only change once per 12 months

I can’t join our family subscription and when I try it tells me that I can’t change twice in 12th months even though I haven’t changed my subscription for over 18 months plus does anyone know how I can get help with this problem?

Newbie

monsteron9

Newbie

94937 Views

72 replies

5 likes

Premium for Family
  • 94937 Views
  • 72 replies
  • 5 likes

Solved!! Changing Plan Manager

My wife is a keen listener of e-books and I am not. I am the Plan Manager for our family account. There are 3 users me, my wife and my daughter. I cannot transfer access to e-Books to my wife (I asked on here already). I now want my wife to be our Pl...

Music Fan

monek3sons

Casual Listener

77819 Views

43 replies

9 likes

Premium for Family
  • 77819 Views
  • 43 replies
  • 9 likes

Solved!! Family members showing audiobooks locked, even under premium family account

PlanPremium Family Device(iPad) Operating System(iOS latest) My Question or IssueHi, when i browse my app under my account, I can see audiobooks which are able to be played. However when I use my kids premium family login under their iPad, same audio...

Newbie

SirGismo

Casual Listener

208827 Views

267 replies

35 likes

Premium for Family
  • 208827 Views
  • 267 replies
  • 35 likes

Invitation to Premium Family isn't working. Family doesn't work

PlanPremium familyCountry USA Device(iPhone 8, ihone 7, PC,Operating System(iOS 10, Windows 10,etc.) My Question or Issue I have sent invitations to my son and daughter, but the invitation link doesn't go anywhere. It asks to login, which has to be d...

Newbie

Plan Premium family Country USA   Device (iPhone 8, ihone 7, PC, Operating System (iOS 10, Windows 10,etc.)   My Question or Issue  I have sent invitations to my son and d...

Maxim

Spotify Star

540 Views

1 replies

0 likes

Invitation
  • 540 Views
  • 1 replies
  • 0 likes

A problem with invites

Hi! My family has a family subscription, but two of the family members don't recieve the invite. I've tried resending it several times, and removing them from the subscription and add them again, but they just don't recieve the invitation. HELP!

Casual Listener

Hi!   My family has a family subscription, but two of the family members don't recieve the invite. I've tried resending it several times, and removing them from the subscription and add them a...

Billy-J

Spotify Star

1100 Views

1 replies

0 likes

Help
Invitation
  • 1100 Views
  • 1 replies
  • 0 likes

Cannot add a family member to plan

I upgraded my plan to the Premium Family plan. When I sent a request to add a new member I do receive the invitation email. However, within the email I click" accept invitation" and it takes me to my spotify Subscripton and Payment page, over and ove...

Newbie

I upgraded my plan to the Premium Family plan. When I sent a request to add a new member I do receive the invitation email. However, within the email I click" accept invitation" and it takes me to m...

dneubeker1

Newbie

753 Views

1 replies

0 likes

Family Plan
Invitation
Other
  • 753 Views
  • 1 replies
  • 0 likes

Superuser Contribution The invitations on a Familiar Plan has not been received

I just created the account and invite the members of my family, but the have not receive the mail with the invitation neither in the mailbox or the spam box. How can I contact with spotify for that?

Newbie

I just created the account and invite the members of my family, but the have not receive the mail with the invitation neither in the mailbox or the spam box. How can I contact with spotify for that?

Alfredo

Roadie

507 Views

1 replies

0 likes

Familiy Account
Invitation
  • 507 Views
  • 1 replies
  • 0 likes

The person I invited to my family account doesn't recieve any mail, not in spam, not in any folder.

Hallo, A few days ago I desided to get a premium for family. I wanted to add myself to the family but I didn't get any mail from spotify.. Then I realised that I already had an account on that mail address, so I deactivated this account and waited fo...

Newbie

...ccount on that mail address, so I deactivated this account and waited for 7 days when the account was permanently deleted. But with no result, still no invitation is send when adding myzelf to the family.&n...

364 Views

0 replies

0 likes

Invitation
Premium for Family
  • 364 Views
  • 0 replies
  • 0 likes