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Topics with Label: acebook

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Solved!! "Your addresses didn't match" on the family plan.

I accepted an invitation to join a family plan. I obviously live at the same address and I was trying to do this while staying there too actually. When I typed the address it said it didn´t match. I decided to literally copy the address from the mast...

Newbie

leevanbro

Newbie

73379 Views

61 replies

6 likes

Premium for Family
  • 73379 Views
  • 61 replies
  • 6 likes

Solved!! I can’t join our family subscription - can only change once per 12 months

I can’t join our family subscription and when I try it tells me that I can’t change twice in 12th months even though I haven’t changed my subscription for over 18 months plus does anyone know how I can get help with this problem?

Newbie

MadMarkTCB

Visitor

89562 Views

71 replies

5 likes

Premium for Family
  • 89562 Views
  • 71 replies
  • 5 likes

Solved!! Changing Plan Manager

My wife is a keen listener of e-books and I am not. I am the Plan Manager for our family account. There are 3 users me, my wife and my daughter. I cannot transfer access to e-Books to my wife (I asked on here already). I now want my wife to be our Pl...

Music Fan

monkatron

Visitor

71436 Views

40 replies

8 likes

Premium for Family
  • 71436 Views
  • 40 replies
  • 8 likes

Solved!! Family members showing audiobooks locked, even under premium family account

PlanPremium Family Device(iPad) Operating System(iOS latest) My Question or IssueHi, when i browse my app under my account, I can see audiobooks which are able to be played. However when I use my kids premium family login under their iPad, same audio...

Newbie

incendras

Newbie

204147 Views

265 replies

34 likes

Premium for Family
  • 204147 Views
  • 265 replies
  • 34 likes

Deleted Facebook account - can't add the new one to Premium

Hello everyone, The Facebook account of one of my family members was deleted. When she has created a new one, she couldn't run Spotify Premium. I deleted her former account from the family list and then added the new one. Howevr, she get's the messag...

Newbie

Hello everyone,   The Facebook account of one of my family members was deleted. When she has created a new one, she couldn't run Spotify Premium. I deleted her former account from the family...

348 Views

0 replies

0 likes

acebook
Subscription
  • 348 Views
  • 0 replies
  • 0 likes