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Solved!! I can’t join our family subscription

I can’t join our family subscription and when I try it tells me that I can’t change twice in 12th months even though I haven’t changed my subscription for over 18 months plus does anyone know how I can get help with this problem?

Newbie

SimplySierra

Newbie

77630 Views

65 replies

5 likes

Premium for Family
  • 77630 Views
  • 65 replies
  • 5 likes

Solved!! Changing Plan Manager

My wife is a keen listener of e-books and I am not. I am the Plan Manager for our family account. There are 3 users me, my wife and my daughter. I cannot transfer access to e-Books to my wife (I asked on here already). I now want my wife to be our Pl...

Music Fan

jayperdue

Casual Listener

56738 Views

23 replies

6 likes

Premium for Family
  • 56738 Views
  • 23 replies
  • 6 likes

Solved!! Family members showing audiobooks locked, even under premium family account

PlanPremium Family Device(iPad) Operating System(iOS latest) My Question or IssueHi, when i browse my app under my account, I can see audiobooks which are able to be played. However when I use my kids premium family login under their iPad, same audio...

Newbie

incendras

Newbie

194799 Views

265 replies

33 likes

Premium for Family
  • 194799 Views
  • 265 replies
  • 33 likes

Moved?!

We just cancelled our Premium account because it would not recognize my husband as part of our family on the plan after we moved to Germany from the US (military). We were told we needed to cancel our US account and open a new one in Germany. Is ther...

Newbie

We just cancelled our Premium account because it would not recognize my husband as part of our family on the plan after we moved to Germany from the US (military).  We were told we needed to c...

Billy-J

Spotify Star

472 Views

1 replies

0 likes

Help with Premium
  • 472 Views
  • 1 replies
  • 0 likes