Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
I can’t join our family subscription and when I try it tells me that I can’t change twice in 12th months even though I haven’t changed my subscription for over 18 months plus does anyone know how I can get help with this problem?
Newbie
82562 Views
66 replies
5 likes
My wife is a keen listener of e-books and I am not. I am the Plan Manager for our family account. There are 3 users me, my wife and my daughter. I cannot transfer access to e-Books to my wife (I asked on here already). I now want my wife to be our Pl...
Moderator
63234 Views
30 replies
8 likes
PlanPremium Family Device(iPad) Operating System(iOS latest) My Question or IssueHi, when i browse my app under my account, I can see audiobooks which are able to be played. However when I use my kids premium family login under their iPad, same audio...
Newbie
198607 Views
265 replies
33 likes
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Casual Listener
29963 Views
44 replies
4 likes
PlanPremium for FamiliesCountry PolandDevice(Notebook Dell)Operating System(Windows 10 My Question or IssueHello, I have a problem with confirm of address by my family members in the Premium for Family package.We live together and both people - my si...
...y my family members in the Premium for Family package. We live together and both people - my sister and brother, despite the fact that they entered everything as it should (all the same adress), t...
Spotify Legend
961 Views
3 replies
0 likes
Hallo zusammen, mein Bruder wurde jetzt zum 3 mal in 2 Wochen gefragt seinen Account zu verifizieren, nur das er jetzt seinen Account nicht mehr verifizieren kann und nix mehr funktioniert. Was Soll das? Ich bitte um Behebung des Fehlers. Er ist unte...
...oll das? Ich bitte um Behebung des Fehlers. Er ist unter *snip* registriert und Teil meines family Accounts. Vielen Dank Schon Mal für euer feedback
Roadie
742 Views
1 replies
0 likes
