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I can’t join our family subscription and when I try it tells me that I can’t change twice in 12th months even though I haven’t changed my subscription for over 18 months plus does anyone know how I can get help with this problem?
Newbie
77728 Views
65 replies
5 likes
My wife is a keen listener of e-books and I am not. I am the Plan Manager for our family account. There are 3 users me, my wife and my daughter. I cannot transfer access to e-Books to my wife (I asked on here already). I now want my wife to be our Pl...
Casual Listener
56822 Views
23 replies
6 likes
PlanPremium Family Device(iPad) Operating System(iOS latest) My Question or IssueHi, when i browse my app under my account, I can see audiobooks which are able to be played. However when I use my kids premium family login under their iPad, same audio...
Newbie
194839 Views
265 replies
33 likes
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Casual Listener
28834 Views
44 replies
4 likes
My daughter has a Spotify kids account and she's old enough now that she does need to have the restrictions of a kids account. I want to upgrade her account on my family plan but the only option I have found so far is to delete her user and re-add he...
My daughter has a Spotify kids account and she's old enough now that she does need to have the restrictions of a kids account. I want to upgrade her account on my family plan but the only option I h...
Spotify Star
1087 Views
1 replies
0 likes
PlanFamily PremiumCountryIsraelDeviceSamsung Galaxy A71Operating SystemAndroid 10 My Question or IssueWhenever I enter the Family Mix page and I tap on my family's profile Icons next to a song, I am led to a blank page.
Plan Family Premium Country Israel Device Samsung Galaxy A71 Operating System Android 10 My Question or Issue Whenever I enter the Family Mix page and I tap on my family's profile I...
Visitor
1279 Views
2 replies
3 likes
Spoiler (Highlight to read)Spoiler (Highlight to read) Hey, So basically i wanted to connect to a spotify family account, but the link doesn't seem to work... it basically loads forever and doesn't go to the next page where i can enter and confirm my...
Hey, So basically i wanted to connect to a spotify family account, but the link doesn't seem to work... it basically loads forever and doesn't go to the next page w...
Spotify Star
1516 Views
1 replies
1 likes
Salve, sto provando ad acquistare il pacchetto familiare, ma mi da questo errore: si è verificato un problema con il tuo credito o con il gestore pagamenti. ho controllato anche le pagine di spotify, risulta tutto in regola per la mia carta. che poss...
Salve, sto provando ad acquistare il pacchetto familiare, ma mi da questo errore: si è verificato un problema con il tuo credito o con il gestore pagamenti. ho controllato anche le pa...
Spotify Star
1171 Views
1 replies
0 likes
Hello All, I'm experiencing technical issues and I need your help, please. I have a Premium (Family) account; I use my Facebook profile to login. I have another free account, linked to the other email . Until last Thursday (2/22/2018) everything work...
Hello All, I'm experiencing technical issues and I need your help, please. I have a Premium (Family) account; I use my Facebook profile to login. I have another free account, l...
Roadie
877 Views
1 replies
0 likes
The members of my family have been removed from Premium Family for no reason, it's just me who is the account manager. I sent them the invitation several times but an error message is appearing. What should I do? HEEELP!
The members of my family have been removed from Premium Family for no reason, it's just me who is the account manager. I sent them the invitation several times but an error message is appearing. W...
429 Views
0 replies
0 likes
Kayıt yaparken epostsmı yalnış yazmışım onu sonra düzelttim fakat para kesilmeyecek yazmasına rağmen öğrenci belgesi yüklemede hata oluştu ve devam edemedim. Bu süre içerisinde 2 kez denedim fakat dosya seçemiyordum sonra farkettim ki 15 TL kesilmiş....
Kayıt yaparken epostsmı yalnış yazmışım onu sonra düzelttim fakat para kesilmeyecek yazmasına rağmen öğrenci belgesi yüklemede hata oluştu ve devam edemedim. Bu süre içerisinde 2 kez denedim fakat do...
412 Views
0 replies
0 likes
I have an android device running spotify and I am storing downloaded songs/albums/playlists on an external micro sd card using the premium feature. These downloaded tracks will be present in the library after downloading them. However, every so often...
I have an android device running spotify and I am storing downloaded songs/albums/playlists on an external micro sd card using the premium feature. These downloaded tracks will be present in the l...
Community Legend
614 Views
1 replies
0 likes
