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I can’t join our family subscription and when I try it tells me that I can’t change twice in 12th months even though I haven’t changed my subscription for over 18 months plus does anyone know how I can get help with this problem?
Newbie
81903 Views
66 replies
5 likes
My wife is a keen listener of e-books and I am not. I am the Plan Manager for our family account. There are 3 users me, my wife and my daughter. I cannot transfer access to e-Books to my wife (I asked on here already). I now want my wife to be our Pl...
Visitor
62205 Views
25 replies
8 likes
PlanPremium Family Device(iPad) Operating System(iOS latest) My Question or IssueHi, when i browse my app under my account, I can see audiobooks which are able to be played. However when I use my kids premium family login under their iPad, same audio...
Newbie
197884 Views
265 replies
33 likes
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Casual Listener
29615 Views
44 replies
4 likes
PlanPremiumCountry UKDeviceIPhone/WindowsOperating SystemiOS My Question or Issue I had a family member who lives with me on my family premium and I accidently deleted them off, we have tried to re-add them back through sending an invite through to t...
Plan Premium Country UK Device IPhone/Windows Operating System iOS My Question or Issue I had a family member who lives with me on my family premium and I accidently d...
Newbie
5102 Views
4 replies
0 likes
Family PlanPremiumCanada iPhone, iPads I have been a premium subscriber for a number of years. Within the last couple of years I switched to the family plan and added my 2 kids and wife. For some reason all of their playlists have been removed and it...
Family Plan Premium Canada iPhone, iPads I have been a premium subscriber for a number of years. Within the last couple of years I switched to the family plan and added my 2 k...
Roadie
681 Views
1 replies
0 likes
Oi! Eu estou no plano família do meu noivo, nós moramos juntos na casa dos pais dele. Até aí tudo bem, mas por 3 vezes eu e os pais dele fomos excluídos do plano família. Dessa última vez eu recebi o e-mail para confirmar meu cep e confirmei o meu e ...
Oi! Eu estou no plano família do meu noivo, nós moramos juntos na casa dos pais dele. Até aí tudo bem, mas por 3 vezes eu e os pais dele fomos excluídos do plano família. Dessa última vez eu recebi o...
Casual Listener
1572 Views
2 replies
1 likes
Hello,I've been using the family subscription for well over a year now in Brazil without any issues. However, just a few weeks ago all my family members were removed from it because spotify "couldn't verify they lived at the same address". Spotify se...
Hello, I've been using the family subscription for well over a year now in Brazil without any issues. However, just a few weeks ago all my family members were removed from it because s...
Roadie
1320 Views
5 replies
0 likes
