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I can’t join our family subscription and when I try it tells me that I can’t change twice in 12th months even though I haven’t changed my subscription for over 18 months plus does anyone know how I can get help with this problem?
Newbie
82992 Views
66 replies
5 likes
My wife is a keen listener of e-books and I am not. I am the Plan Manager for our family account. There are 3 users me, my wife and my daughter. I cannot transfer access to e-Books to my wife (I asked on here already). I now want my wife to be our Pl...
Newbie
63814 Views
31 replies
8 likes
PlanPremium Family Device(iPad) Operating System(iOS latest) My Question or IssueHi, when i browse my app under my account, I can see audiobooks which are able to be played. However when I use my kids premium family login under their iPad, same audio...
Newbie
199032 Views
265 replies
33 likes
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Casual Listener
30052 Views
44 replies
4 likes
When I go to checkout for the premium family discount on a Google Home, the discount is not applied and my total is still $49PlanPremium (Family Primary)CountryUSA My Question or Issue
When I go to checkout for the premium family discount on a Google Home, the discount is not applied and my total is still $49 Plan Premium (Family Primary) Country USA My Question or I...
Casual Listener
1163 Views
3 replies
0 likes
I have a family premium account and we have google home. How do I get it to recognise individual users? For example, I want the daily lists associated with my music preferences. For some reason it picks my husbands lists when I request. Also if I’m p...
I have a family premium account and we have google home. How do I get it to recognise individual users? For example, I want the daily lists associated with my music preferences. For some reason it p...
Spotify Star
1132 Views
1 replies
1 likes
Hello all, Hoping for some help with this issue -- it's probably come up before for other users. I have a google home at home that I set up for my mother, who is joined as a Spotify member on my family plan. I linked her Spotify account to the google...
...potify member on my family plan. I linked her Spotify account to the google home but when she tries to play music via the google home (i.e. "okay google, play [x] from spotify"), for some i...
Spotify Legend
548 Views
1 replies
0 likes
PlanPremiumCountry UKDeviceiPhone 6, Moto X ForceOperating SystemAndroid Nougat My Question or IssueAs most of people here, I'm having issues when controlling Spotify on Google Home Mini. Whenever I ask to play a song it says "Sorry, something went w...
Plan Premium Country UK Device iPhone 6, Moto X Force Operating System Android Nougat My Question or Issue As most of people here, I'm having issues when controlling Spoti...
Roadie
2102 Views
1 replies
0 likes
