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Topics with Label: kris

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Solved!! "Your addresses didn't match" on the family plan.

I accepted an invitation to join a family plan. I obviously live at the same address and I was trying to do this while staying there too actually. When I typed the address it said it didn´t match. I decided to literally copy the address from the mast...

Newbie

rhaywar2

Newbie

73846 Views

62 replies

6 likes

Premium for Family
  • 73846 Views
  • 62 replies
  • 6 likes

Solved!! I can’t join our family subscription - can only change once per 12 months

I can’t join our family subscription and when I try it tells me that I can’t change twice in 12th months even though I haven’t changed my subscription for over 18 months plus does anyone know how I can get help with this problem?

Newbie

MadMarkTCB

Visitor

90047 Views

71 replies

5 likes

Premium for Family
  • 90047 Views
  • 71 replies
  • 5 likes

Solved!! Changing Plan Manager

My wife is a keen listener of e-books and I am not. I am the Plan Manager for our family account. There are 3 users me, my wife and my daughter. I cannot transfer access to e-Books to my wife (I asked on here already). I now want my wife to be our Pl...

Music Fan

monkatron

Visitor

71967 Views

40 replies

8 likes

Premium for Family
  • 71967 Views
  • 40 replies
  • 8 likes

Solved!! Family members showing audiobooks locked, even under premium family account

PlanPremium Family Device(iPad) Operating System(iOS latest) My Question or IssueHi, when i browse my app under my account, I can see audiobooks which are able to be played. However when I use my kids premium family login under their iPad, same audio...

Newbie

incendras

Newbie

204707 Views

265 replies

34 likes

Premium for Family
  • 204707 Views
  • 265 replies
  • 34 likes

Superuser Contribution Family subscription problem

I upgraded from premium to family bout 1 week ago. have invited my partner but it just says invite pending. she isnt getting invites, in mail or junk. anybody have this trouble?

Newbie

I upgraded from premium to family bout 1 week ago. have invited my partner but it just says invite pending. she isnt getting invites, in mail or junk.  anybody have this trouble?

SergioDavid

Roadie

400 Views

1 replies

0 likes

kris
  • 400 Views
  • 1 replies
  • 0 likes