Announcements

Help Wizard

Step 1

NEXT STEP

Topics with Label: brazil

Labels

Forum Posts

Solved!! "Your addresses didn't match" on the family plan.

I accepted an invitation to join a family plan. I obviously live at the same address and I was trying to do this while staying there too actually. When I typed the address it said it didn´t match. I decided to literally copy the address from the mast...

Newbie

leevanbro

Newbie

72499 Views

61 replies

6 likes

Premium for Family
  • 72499 Views
  • 61 replies
  • 6 likes

Solved!! I can’t join our family subscription - can only change once per 12 months

I can’t join our family subscription and when I try it tells me that I can’t change twice in 12th months even though I haven’t changed my subscription for over 18 months plus does anyone know how I can get help with this problem?

Newbie

Paulo09

Newbie

87903 Views

69 replies

5 likes

Premium for Family
  • 87903 Views
  • 69 replies
  • 5 likes

Solved!! Changing Plan Manager

My wife is a keen listener of e-books and I am not. I am the Plan Manager for our family account. There are 3 users me, my wife and my daughter. I cannot transfer access to e-Books to my wife (I asked on here already). I now want my wife to be our Pl...

Music Fan

annablasi09

Visitor

69378 Views

35 replies

8 likes

Premium for Family
  • 69378 Views
  • 35 replies
  • 8 likes

Solved!! Family members showing audiobooks locked, even under premium family account

PlanPremium Family Device(iPad) Operating System(iOS latest) My Question or IssueHi, when i browse my app under my account, I can see audiobooks which are able to be played. However when I use my kids premium family login under their iPad, same audio...

Newbie

incendras

Newbie

202944 Views

265 replies

33 likes

Premium for Family
  • 202944 Views
  • 265 replies
  • 33 likes

Solved!! Problema para reentrar no plano familiar

PlanFamily CountryBrazilDeviceiPhone 6S, MacBook ProOperating SystemiOS, macOS My Question or IssueOlá, time Spotify!Estou com problemas para participar novamente de um plano familiar.Histórico:1. Eu tinha um plano familiar com meu marido;2. Ele quis...

Casual Listener

Plan Family   Country Brazil Device iPhone 6S, MacBook Pro Operating System iOS, macOS   My Question or Issue Olá, time Spotify! Estou com problemas para participar n...

Bittencourt

Spotify Star

985 Views

3 replies

0 likes

brazil
  • 985 Views
  • 3 replies
  • 0 likes