Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
I accepted an invitation to join a family plan. I obviously live at the same address and I was trying to do this while staying there too actually. When I typed the address it said it didn´t match. I decided to literally copy the address from the mast...
Newbie
77184 Views
64 replies
6 likes
I can’t join our family subscription and when I try it tells me that I can’t change twice in 12th months even though I haven’t changed my subscription for over 18 months plus does anyone know how I can get help with this problem?
Newbie
94657 Views
72 replies
5 likes
My wife is a keen listener of e-books and I am not. I am the Plan Manager for our family account. There are 3 users me, my wife and my daughter. I cannot transfer access to e-Books to my wife (I asked on here already). I now want my wife to be our Pl...
Casual Listener
77499 Views
43 replies
9 likes
PlanPremium Family Device(iPad) Operating System(iOS latest) My Question or IssueHi, when i browse my app under my account, I can see audiobooks which are able to be played. However when I use my kids premium family login under their iPad, same audio...
Casual Listener
208515 Views
267 replies
35 likes
Family premiumCountry United statesDeviceGalaxy 9Operating SystemWindows 10 My Question or Issue Ive been a long time spotify premium member. Recently i wanted to add my fiance to my account, so i upgraded to family premium and sent her then invite. ...
Family premium Country United states Device Galaxy 9 Operating System Windows 10 My Question or Issue Ive been a long time spotify premium member. Recently i wanted to a...
Spotify Legend
950 Views
1 replies
0 likes
My account was changed to Free because you couldn't verify my address.I'd appreciate it if you could fix this error.
My account was changed to Free because you couldn't verify my address. I'd appreciate it if you could fix this error.
Spotify Legend
895 Views
2 replies
1 likes
My family and I have a Family Plan and we recently change the credit card for paying it and it got us all out of the plan, receiving an email that Spotify can't verify our address...we tried receiving the nvitation again but it doesn't work
My family and I have a Family Plan and we recently change the credit card for paying it and it got us all out of the plan, receiving an email that Spotify can't verify our address...we tried r...
Spotify Star
621 Views
1 replies
0 likes
