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Topics with Label: Amazon Alexa

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Solved!! "Your addresses didn't match" on the family plan.

I accepted an invitation to join a family plan. I obviously live at the same address and I was trying to do this while staying there too actually. When I typed the address it said it didn´t match. I decided to literally copy the address from the mast...

Newbie

rheizel

Newbie

75843 Views

63 replies

6 likes

Premium for Family
  • 75843 Views
  • 63 replies
  • 6 likes

Solved!! I can’t join our family subscription - can only change once per 12 months

I can’t join our family subscription and when I try it tells me that I can’t change twice in 12th months even though I haven’t changed my subscription for over 18 months plus does anyone know how I can get help with this problem?

Newbie

monsteron9

Newbie

92585 Views

72 replies

5 likes

Premium for Family
  • 92585 Views
  • 72 replies
  • 5 likes

Solved!! Changing Plan Manager

My wife is a keen listener of e-books and I am not. I am the Plan Manager for our family account. There are 3 users me, my wife and my daughter. I cannot transfer access to e-Books to my wife (I asked on here already). I now want my wife to be our Pl...

Music Fan

JailYard

Newbie

74965 Views

42 replies

8 likes

Premium for Family
  • 74965 Views
  • 42 replies
  • 8 likes

Solved!! Family members showing audiobooks locked, even under premium family account

PlanPremium Family Device(iPad) Operating System(iOS latest) My Question or IssueHi, when i browse my app under my account, I can see audiobooks which are able to be played. However when I use my kids premium family login under their iPad, same audio...

Newbie

SirGismo

Casual Listener

206918 Views

266 replies

35 likes

Premium for Family
  • 206918 Views
  • 266 replies
  • 35 likes

Superuser Contribution Stream On Amazon Alexa and iPhone

PlanPremium For Family Country United StatesDevice(iPhone 6s Plus, iPhone 6s, Amazon Alexa)Operating SystemiOS 12.1.2 My Question or IssueI'm having an issue streaming on both my iphone and the Amazon Alexa at the same time. If both try to play music...

Casual Listener

Plan Premium For Family  Country  United States Device (iPhone 6s Plus, iPhone 6s, Amazon Alexa) Operating System iOS 12.1.2  My Question or Issue I'm having an issue s...

Guido

Spotify Legend

3560 Views

3 replies

0 likes

Amazon Alexa
iphone
Premium for Family
  • 3560 Views
  • 3 replies
  • 0 likes