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Topics with Label: Unable to join

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Solved!! "Your addresses didn't match" on the family plan.

I accepted an invitation to join a family plan. I obviously live at the same address and I was trying to do this while staying there too actually. When I typed the address it said it didn´t match. I decided to literally copy the address from the mast...

Newbie

leevanbro

Newbie

73054 Views

61 replies

6 likes

Premium for Family
  • 73054 Views
  • 61 replies
  • 6 likes

Solved!! I can’t join our family subscription - can only change once per 12 months

I can’t join our family subscription and when I try it tells me that I can’t change twice in 12th months even though I haven’t changed my subscription for over 18 months plus does anyone know how I can get help with this problem?

Newbie

MadMarkTCB

Visitor

88837 Views

71 replies

5 likes

Premium for Family
  • 88837 Views
  • 71 replies
  • 5 likes

Solved!! Changing Plan Manager

My wife is a keen listener of e-books and I am not. I am the Plan Manager for our family account. There are 3 users me, my wife and my daughter. I cannot transfer access to e-Books to my wife (I asked on here already). I now want my wife to be our Pl...

Music Fan

monkatron

Visitor

70699 Views

40 replies

8 likes

Premium for Family
  • 70699 Views
  • 40 replies
  • 8 likes

Solved!! Family members showing audiobooks locked, even under premium family account

PlanPremium Family Device(iPad) Operating System(iOS latest) My Question or IssueHi, when i browse my app under my account, I can see audiobooks which are able to be played. However when I use my kids premium family login under their iPad, same audio...

Newbie

incendras

Newbie

203506 Views

265 replies

34 likes

Premium for Family
  • 203506 Views
  • 265 replies
  • 34 likes

Unable to join this Family plan.

PlanFree/Premium - FamilyCountry Philippines Devices(iPhone X, iPhone 5, Windows 10, iPad 2)Operating Systems(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Unable to join this Family plan. Try again by clicking the ACCEPT INVITE button ...

Newbie

Plan Free/Premium - Family Country  Philippines   Devices (iPhone X, iPhone 5, Windows 10, iPad 2) Operating Systems (iOS 10, Android Oreo, Windows 10,etc.)   My Q...

OneByBoo

Roadie

782 Views

1 replies

0 likes

Family Plan
Unable to join
  • 782 Views
  • 1 replies
  • 0 likes

Spotify Family Plan accepting invitations issue

Hello, My husband and I started a Spotify Family Plan last month, and everything turned out alright. After the second billing, my account got kicked out of the plan and reverted to Spotify Free. My husband tried to send me an invitation, and evertyti...

Newbie

Hello,   My husband and I started a Spotify Family Plan last month, and everything turned out alright. After the second billing, my account got kicked out of the plan and reverted to S...

landonharris88

Composer

873 Views

1 replies

1 likes

Family Plan
Unable to join
  • 873 Views
  • 1 replies
  • 1 likes

Superuser Contribution Premium Family expired, availed again, can't join

My sister availed for Spotify Premium for Family and my girlfriend and I join. When the said premium expired, she availed of it again, invited me and my girlfriend, but this time my girlfriend and I cannot join. It keeps saying that we are unable to ...

Newbie

My sister availed for Spotify Premium for Family and my girlfriend and I join. When the said premium expired, she availed of it again, invited me and my girlfriend, but this time my girlfriend and I...

SergioDavid

Roadie

916 Views

1 replies

0 likes

Expired
Unable to join
  • 916 Views
  • 1 replies
  • 0 likes