Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: Playback issues

Labels

Forum Posts

Solved!! Can't Use 2 Devices Simultaneously??

Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...

  • Casual Listener
  • JillianWilkie
  • Regular
  • 95961 Views
  • 32 replies
  • 5 likes
  • 95961 Views
  • 32 replies
  • 5 likes

Superuser Contribution Music Skipping?

Is anyone else having quality issues now with Spotify after switching to a family premium plan? All the users on my account now have degraded playback as well as frequent skipping when trying to listen at the same time....

  • Newbie
  • Is anyone else having quality issues now with Spotify after switching to a family premium plan? All the users on my account now have degraded playback as well as frequent skipping when trying to l...
  • SergioDavid
  • Roadie
  • 296 Views
  • 1 replies
  • 0 likes
  • Playback issues
  • 296 Views
  • 1 replies
  • 0 likes