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Topics with Label: Playback issues

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Solved!! "Your addresses didn't match" on the family plan.

I accepted an invitation to join a family plan. I obviously live at the same address and I was trying to do this while staying there too actually. When I typed the address it said it didn´t match. I decided to literally copy the address from the mast...

Newbie

leevanbro

Newbie

72566 Views

61 replies

6 likes

Premium for Family
  • 72566 Views
  • 61 replies
  • 6 likes

Solved!! I can’t join our family subscription - can only change once per 12 months

I can’t join our family subscription and when I try it tells me that I can’t change twice in 12th months even though I haven’t changed my subscription for over 18 months plus does anyone know how I can get help with this problem?

Newbie

Lrocca

Visitor

88013 Views

70 replies

5 likes

Premium for Family
  • 88013 Views
  • 70 replies
  • 5 likes

Solved!! Changing Plan Manager

My wife is a keen listener of e-books and I am not. I am the Plan Manager for our family account. There are 3 users me, my wife and my daughter. I cannot transfer access to e-Books to my wife (I asked on here already). I now want my wife to be our Pl...

Music Fan

annablasi09

Visitor

69513 Views

35 replies

8 likes

Premium for Family
  • 69513 Views
  • 35 replies
  • 8 likes

Solved!! Family members showing audiobooks locked, even under premium family account

PlanPremium Family Device(iPad) Operating System(iOS latest) My Question or IssueHi, when i browse my app under my account, I can see audiobooks which are able to be played. However when I use my kids premium family login under their iPad, same audio...

Newbie

incendras

Newbie

203014 Views

265 replies

33 likes

Premium for Family
  • 203014 Views
  • 265 replies
  • 33 likes

Superuser Contribution Music Skipping?

Is anyone else having quality issues now with Spotify after switching to a family premium plan? All the users on my account now have degraded playback as well as frequent skipping when trying to listen at the same time....

Newbie

Is anyone else having quality issues now with Spotify after switching to a family premium plan? All the users on my account now have degraded playback as well as frequent skipping when trying to l...

SergioDavid

Roadie

851 Views

1 replies

0 likes

Playback issues
  • 851 Views
  • 1 replies
  • 0 likes