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Solved!! Can't Use 2 Devices Simultaneously??

Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...

  • Casual Listener
  • JillianWilkie
  • Regular
  • 74809 Views
  • 32 replies
  • 5 likes
  • 74809 Views
  • 32 replies
  • 5 likes

I live in the same house, but can't join the Family Plan

My brother joined the Family Plan almost one year ago, but nobody in my house can join him. I joined once, but I didn't confirm the adress after one week (the e-mail went to my **bleep** box, I didn't see). Now, doesn't matter how much I tried, (I ev...

  • Newbie
  • My brother joined the Family Plan almost one year ago, but nobody in my house can join him. I joined once, but I didn't confirm the adress after one week (the e-mail went to my **bleep** box, I d...
  • kejt_
  • Community Legend
  • 332 Views
  • 1 replies
  • 0 likes
  • family
    Family Plan
    plan
    problem
  • 332 Views
  • 1 replies
  • 0 likes

Superuser Contribution Family Premium plan

PlanPremiumCountryBrazil DeviceiPhone 7 My Question or IssueI have a Family Premium account, with my mother, father and 2 brothers in it, but suddenly Spotify just removed ALL of them from my premium account with no reason, since all my family member...

  • Newbie
  • Plan Premium Country Brazil  Device iPhone 7   My Question or Issue I have a Family Premium account, with my mother, father and 2 brothers in it, but suddenly Spotify just removed A...
  • SergioDavid
  • Roadie
  • 290 Views
  • 1 replies
  • 0 likes
  • family
    plan
    Plan Familiar Premium
  • 290 Views
  • 1 replies
  • 0 likes

My cousin forgot to confirm the address and now can't use spotify anymore

Hi there,I sent an invitation to my cousin last month, but the email ended up arriving in the trash box in her email. She didn't see it, suddenly she got kicked out of the family plan. What do I need to do in order to let her access the premium featu...

  • Music Fan
  • Hi there, I sent an invitation to my cousin last month, but the email ended up arriving in the trash box in her email. She didn't see it, suddenly she got kicked out of the family plan.  W...
  • MattSuda
  • Spotify Star
  • 459 Views
  • 1 replies
  • 0 likes
  • familly
    plan
    Premium
  • 459 Views
  • 1 replies
  • 0 likes

Plan familiar duda..

Hola que tal, tengo la duda si el que administra la cuenta de Spotify plan familiar puede ver los playlist de las demas cuentas agregadas.. se podra?

  • Newbie
  • Hola que tal, tengo la duda si el que administra la cuenta de Spotify plan familiar puede ver los playlist de las demas cuentas agregadas.. se podra?
  • 178 Views
  • 0 replies
  • 0 likes
  • Duda
    Familiar
    plan
  • 178 Views
  • 0 replies
  • 0 likes

Solved!! Invite E-mail to Join Family Plan is Not Being Received by Family Members

I recently joined the family plan and I had no issues inviting most of my family. When I tried to invite the last two members of my household, they would not receive the invitation email. I've double checked the emails, canceled the invitations and r...

  • Casual Listener
  • I recently joined the family plan and I had no issues inviting most of my family. When I tried to invite the last two members of my household, they would not receive the invitation email. I've d...
  • phan_times
  • Community Legend
  • 1096 Views
  • 3 replies
  • 0 likes
  • family
    family plan invite email
    invite
    invite email
    plan
    Plan Familiar Premium
    Premium
  • 1096 Views
  • 3 replies
  • 0 likes

Family subscription failed

Hi, I have a Family plan and they are living with me. All have put the same address but I can't set the address because I came from a Facebook profile so after a week or two my family have been rejected. How I can to add my family to my plan account?...

  • Casual Listener
  •  Hi,   I have a Family plan and they are living with me. All have put the same address but I can't set the address because I came from a Facebook profile so after a week or two my family...
  • hcmarceb
  • Casual Listener
  • 565 Views
  • 6 replies
  • 0 likes
  • Error
    Facebook
    family
    Family Plan
    plan
    Subscription
  • 565 Views
  • 6 replies
  • 0 likes

Solved!! Family Plan price jump

One sunny day I was on the site for the Spotify Family subscription and saw the wonderful price of 10.99€ - I couldn't resist! Immediately I wanted to subscribe to the Plan - but! I discovered I had been f*cked with, big time: Just before I pressed "...

  • Casual Listener
  • One sunny day I was on the site for the Spotify Family subscription and saw the wonderful price of 10.99€ - I couldn't resist! Immediately I wanted to subscribe to the Plan - but! I discovered I h...
  • milknbrownies
  • Casual Listener
  • 1299 Views
  • 2 replies
  • 0 likes
  • ab-testing
    family
    plan
    screw
    Subscription
  • 1299 Views
  • 2 replies
  • 0 likes

Env: prod