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I can’t join our family subscription and when I try it tells me that I
can’t change twice in 12th months even though I haven’t changed my
subscription for over 18 months plus does anyone know how I can get help
with this problem?
My wife is a keen listener of e-books and I am not. I am the Plan
Manager for our family account. There are 3 users me, my wife and my
daughter. I cannot transfer access to e-Books to my wife (I asked on
here already). I now want my wife to be our Pl...
PlanPremium Family Device(iPad) Operating System(iOS latest) My Question
or IssueHi, when i browse my app under my account, I can see audiobooks
which are able to be played. However when I use my kids premium family
login under their iPad, same audio...
The mail with request of spotify to verify the home adress was on spam
and now a family member is blocked for 12 months. How can I reactivate
the account?
My hubby had premium with third party. He cancelled it and tried to
accept my invite to the family plan. Keeps saying he has to cancel.
Third party confirmed cancelled and he is not able to use his premium.
how can we fix this? Does he have to delete...
My hubby had premium with third party. He cancelled it and tried to accept my invite to the family plan. Keeps saying he has to cancel. Third party confirmed cancelled and he is not able to use his p...