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I accepted an invitation to join a family plan. I obviously live at the same address and I was trying to do this while staying there too actually. When I typed the address it said it didn´t match. I decided to literally copy the address from the mast...
Newbie
72886 Views
61 replies
6 likes
I can’t join our family subscription and when I try it tells me that I can’t change twice in 12th months even though I haven’t changed my subscription for over 18 months plus does anyone know how I can get help with this problem?
Visitor
88513 Views
71 replies
5 likes
My wife is a keen listener of e-books and I am not. I am the Plan Manager for our family account. There are 3 users me, my wife and my daughter. I cannot transfer access to e-Books to my wife (I asked on here already). I now want my wife to be our Pl...
Visitor
70209 Views
39 replies
8 likes
PlanPremium Family Device(iPad) Operating System(iOS latest) My Question or IssueHi, when i browse my app under my account, I can see audiobooks which are able to be played. However when I use my kids premium family login under their iPad, same audio...
Newbie
203309 Views
265 replies
33 likes
I have been trying to get the Mini since 11/20, and now I am getting an email from Spotify saying, too bad we can't help? Look at the timeline below, this is terrible customer service! Timeline: 11/20 signed up for Spotify family (wife was already Sp...
...imeline: 11/20 signed up for Spotify family (wife was already Spotify member, so we switched to family) 11/21 1st link sent wanted particular color, so waited til it was in stock 12/07 o...
Newbie
3029 Views
1 replies
1 likes
Never got the promo code email for the google home mini. When can I expect the email?
Never got the promo code email for the google home mini. When can I expect the email?
Newbie
3882 Views
7 replies
4 likes
PlanPremium FamilyCountryUnited States of AmericaDeviceOnePlus 5TOperating SystemAndroidMy Question or IssueI had subscribed to the family plan because of the Google home mini promotion which was said to be active until the end of this yearBut to my ...
Plan Premium Family Country United States of America Device OnePlus 5T Operating System Android My Question or Issue I had subscribed to the family plan because of the Google home m...
Casual Listener
2302 Views
5 replies
1 likes
Plan: PremiumCountry: USA My Question or Issue: I signed up for the family plan promotion to get a free Google Home Mini. The GHM was never delivered and sent back to the Google Store warehouse. I contacted the Google Store, and they said that Spotif...
Plan: Premium Country: USA My Question or Issue: I signed up for the family plan promotion to get a free Google Home Mini. The GHM was never delivered and sent back to the G...
Spotify Star
2603 Views
3 replies
1 likes
I was trying to redeem free Google home mini offer yesterday, but it got cancelled. When I called Google for this they said Spotify didn't provided code to Google when it prompted and thus I didn't got the free Google home mini. Who should I contact ...
I was trying to redeem free Google home mini offer yesterday, but it got cancelled. When I called Google for this they said Spotify didn't provided code to Google when it prompted and thus I didn't g...
Spotify Legend
732 Views
3 replies
0 likes
I signed up yesterday for the Family Premium and when I asked about the google home mini I was told that the deal ended 14 Dec but when I signed up I was under the understanding the deal was til the end of the month. Is this some kind of bait and swi...
I signed up yesterday for the Family Premium and when I asked about the google home mini I was told that the deal ended 14 Dec but when I signed up I was under the understanding the deal w...
Newbie
2002 Views
7 replies
1 likes
PlanFree/PremiumCountry Operating System My Question or Issue Seeing as only the coral color for the google home deal is left, but the family deal lasts until the end of December, will there be an eventual restock of the other two colors?
Plan Free/Premium Country Operating System My Question or Issue Seeing as only the coral color for the google home deal is left, but the family deal lasts u...
Spotify Legend
3766 Views
5 replies
0 likes
I upgraded to premium Family plan but it has now been several hours and no email with Google home mini instructions yet... Please help asap
I upgraded to premium Family plan but it has now been several hours and no email with Google home mini instructions yet... Please help asap
Spotify Legend
2312 Views
4 replies
0 likes
