Announcements

Help Wizard

Step 1

NEXT STEP

Topics with Label: country change

Labels

Forum Posts

Solved!! I can’t join our family subscription

I can’t join our family subscription and when I try it tells me that I can’t change twice in 12th months even though I haven’t changed my subscription for over 18 months plus does anyone know how I can get help with this problem?

Newbie

macho1

Newbie

82486 Views

66 replies

5 likes

Premium for Family
  • 82486 Views
  • 66 replies
  • 5 likes

Solved!! Changing Plan Manager

My wife is a keen listener of e-books and I am not. I am the Plan Manager for our family account. There are 3 users me, my wife and my daughter. I cannot transfer access to e-Books to my wife (I asked on here already). I now want my wife to be our Pl...

Music Fan

Joan

Moderator

63070 Views

30 replies

8 likes

Premium for Family
  • 63070 Views
  • 30 replies
  • 8 likes

Solved!! Family members showing audiobooks locked, even under premium family account

PlanPremium Family Device(iPad) Operating System(iOS latest) My Question or IssueHi, when i browse my app under my account, I can see audiobooks which are able to be played. However when I use my kids premium family login under their iPad, same audio...

Newbie

incendras

Newbie

198506 Views

265 replies

33 likes

Premium for Family
  • 198506 Views
  • 265 replies
  • 33 likes

Changing the country to add a new family member

Hello, I wanted to add my daughter to the Family Premium plan, but we moved and we're in a different country right now than I have in my profile. As I understood I have to cancel my Premium plan to change the country - I did it, but my Premium Plan w...

Newbie

Hello, I wanted to add my daughter to the Family Premium plan, but we moved and we're in a different country right now than I have in my profile. As I understood I have to cancel my Premium plan to c...

Maxim

Spotify Star

696 Views

1 replies

0 likes

country change
  • 696 Views
  • 1 replies
  • 0 likes