Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: card

Labels

Forum Posts

Solved!! Can't Use 2 Devices Simultaneously??

Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...

  • Casual Listener
  • JillianWilkie
  • Regular
  • 159426 Views
  • 32 replies
  • 9 likes
  • 159426 Views
  • 32 replies
  • 9 likes

Superuser Contribution 60PHP Charge on an account linked in a Family Premium Plan

Plan Premium/Family Premium Country Philippines Device iPhone 8 My Question or Issue Hello. I am wondering if someone else is experiencing this. I am the family head for this group and one of my members was charged with 60PHP. I did a live chat with ...

Spotify.JPG
  • Newbie
  • ...ecur.   {Snip - Edit by Community Moderator}     Before this family member joined the group, he was under the free premium trial. We had to link a card in order for him to be a...
  • Katerina
  • Spotify Legend
  • 1186 Views
  • 1 replies
  • 0 likes
  • card
    charged for services not rendered
    Other
    Premium
  • 1186 Views
  • 1 replies
  • 0 likes