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Topics with Label: transfer

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Solved!! "Your addresses didn't match" on the family plan.

I accepted an invitation to join a family plan. I obviously live at the same address and I was trying to do this while staying there too actually. When I typed the address it said it didn´t match. I decided to literally copy the address from the mast...

Newbie

babyborntotraper

Newbie

77201 Views

64 replies

6 likes

Premium for Family
  • 77201 Views
  • 64 replies
  • 6 likes

Solved!! I can’t join our family subscription - can only change once per 12 months

I can’t join our family subscription and when I try it tells me that I can’t change twice in 12th months even though I haven’t changed my subscription for over 18 months plus does anyone know how I can get help with this problem?

Newbie

monsteron9

Newbie

94686 Views

72 replies

5 likes

Premium for Family
  • 94686 Views
  • 72 replies
  • 5 likes

Solved!! Changing Plan Manager

My wife is a keen listener of e-books and I am not. I am the Plan Manager for our family account. There are 3 users me, my wife and my daughter. I cannot transfer access to e-Books to my wife (I asked on here already). I now want my wife to be our Pl...

Music Fan

monek3sons

Casual Listener

77541 Views

43 replies

9 likes

Premium for Family
  • 77541 Views
  • 43 replies
  • 9 likes

Solved!! Family members showing audiobooks locked, even under premium family account

PlanPremium Family Device(iPad) Operating System(iOS latest) My Question or IssueHi, when i browse my app under my account, I can see audiobooks which are able to be played. However when I use my kids premium family login under their iPad, same audio...

Newbie

SirGismo

Casual Listener

208586 Views

267 replies

35 likes

Premium for Family
  • 208586 Views
  • 267 replies
  • 35 likes

Transfer Playlists from Family Account to a Student Account

So, we are trying to figure out the best way to go about moving my daughter off our Family account and onto her own Premuim (Studemt) account. But we want to make sure she doesn't lose all of her playlists. Can anyone provide the correct process need...

Newbie

So, we are trying to figure out the best way to go about moving my daughter off our Family account and onto her own Premuim (Studemt) account.   But we want to make sure she doesn't lose a...

Luke

Community Legend

801 Views

1 replies

0 likes

Student
transfer
  • 801 Views
  • 1 replies
  • 0 likes