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I can’t join our family subscription and when I try it tells me that I can’t change twice in 12th months even though I haven’t changed my subscription for over 18 months plus does anyone know how I can get help with this problem?
Newbie
77685 Views
65 replies
5 likes
My wife is a keen listener of e-books and I am not. I am the Plan Manager for our family account. There are 3 users me, my wife and my daughter. I cannot transfer access to e-Books to my wife (I asked on here already). I now want my wife to be our Pl...
Casual Listener
56796 Views
23 replies
6 likes
PlanPremium Family Device(iPad) Operating System(iOS latest) My Question or IssueHi, when i browse my app under my account, I can see audiobooks which are able to be played. However when I use my kids premium family login under their iPad, same audio...
Newbie
194833 Views
265 replies
33 likes
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Casual Listener
28829 Views
44 replies
4 likes
Necesito ayuda, a una integrante de mi plan familiar la sacó y ya no la deja acceder de nuevo
Necesito ayuda, a una integrante de mi plan familiar la sacó y ya no la deja acceder de nuevo
Spotify Star
705 Views
2 replies
0 likes
PlanPremiumCountry UKDeviceiPhone 6, Moto X ForceOperating SystemAndroid Nougat My Question or IssueAs most of people here, I'm having issues when controlling Spotify on Google Home Mini. Whenever I ask to play a song it says "Sorry, something went w...
Plan Premium Country UK Device iPhone 6, Moto X Force Operating System Android Nougat My Question or Issue As most of people here, I'm having issues when controlling Spotify...
Roadie
2085 Views
1 replies
0 likes
Could Spotify please allow the family plan users to also gain access to a Hulu account with the plan? My family and I would love to have access to Hulu. I would appreciate the ability to watch NBA games, but I cannot do it on my current plan. If I sw...
Could Spotify please allow the family plan users to also gain access to a Hulu account with the plan? My family and I would love to have access to Hulu. I would appreciate the ability to watch NBA g...
Roadie
720 Views
1 replies
0 likes
I've had paypal as my payment method for over 4 years on Spotify. I took a little break from the subscription, but now that I'm trying to renew my Premium for Family subscription, it only gives me the option to use a credit card for my account. I nee...
I've had paypal as my payment method for over 4 years on Spotify. I took a little break from the subscription, but now that I'm trying to renew my Premium for Family subscription, it only gives me t...
Spotify Star
404 Views
1 replies
0 likes
How do you pay a Spotify family subscription with a Spotify prepaid card?
How do you pay a Spotify family subscription with a Spotify prepaid card?
Newbie
3582 Views
2 replies
0 likes
Spotify has just released on Israel, and it seems like I can't purchase a "Family Subscription".Do you have any infomation about this? Iv'e been waiting for ages for Spotify to release here and it seems like I can't even buy a family membership..
Spotify has just released on Israel, and it seems like I can't purchase a "Family Subscription". Do you have any infomation about this? Iv'e been waiting for ages for Spotify to release here and i...
Spotify Star
837 Views
3 replies
3 likes
So i have two amazon echos, one for my that is a gen 1 echo and an echo spot, that i got for my wife. She is the "owner" of the echo spot. we have a spotify family account and each have our own accounts. When i "spotify connect" her account to her ec...
So i have two amazon echos, one for my that is a gen 1 echo and an echo spot, that i got for my wife. She is the "owner" of the echo spot. we have a spotify family account and each have o...
Not applicable
868 Views
1 replies
0 likes
Hello community, from then to now I changed my bankaccount and also did this in paypal. Now i have the problem that I can not use paypal anymore to pay the premium contribution. A member from the paypal service told me that spotify now has to delete ...
...rom the paypal service told me that spotify now has to delete my data and after that I can use spotify premium as a "new" user. Does anybody know who to contact at spotify? Greetings gollwi 🙂
460 Views
0 replies
0 likes
Compre el plan familiar premium y todas las cuentas de mi familia funcionan como premium pero la mía sale como cuenta gratis y no se por qué si ya la pague y me ha llegado las transacciones. Ayuda por favor
Compre el plan familiar premium y todas las cuentas de mi familia funcionan como premium pero la mía sale como cuenta gratis y no se por qué si ya la pague y me ha llegado las transacciones. Ayuda po...
Roadie
411 Views
1 replies
0 likes
Just want to add my brother to my family account and it will not let me. He has never received the email which I have resent about 6-7 times, also have tried copying the invite code twice (different codes), sending it to him and having him redeem it....
Just want to add my brother to my family account and it will not let me. He has never received the email which I have resent about 6-7 times, also have tried copying the invite code twice (d...
652 Views
0 replies
0 likes
No se de que manera hacen la verificación de domicilio pero llevo 3 meses o más pagando el plan familiar y cada mes tenemos que crear cuentas nuevas porque no pueden siempre cancelan las cuentas, hay muchos post de personas con el mismo problema y na...
...uentas, hay muchos post de personas con el mismo problema y nadie de Spotify responde sobre esto. Cuando pondrán un simple formulario para poder editar mis datos de dirección y corregir e...
536 Views
0 replies
0 likes
Hallo zusammen, Ich habe auch eine Spotify Family gegründet und habe meine WG eingeladen, da wir alle unter einen Dach wohnen geht das ja klar. Doch das Problem ist, dass sie meiner Family nicht beitreten können.Die Fehlermeldung besagt, dass Spotify...
Hallo zusammen, Ich habe auch eine Spotify Family gegründet und habe meine WG eingeladen, da wir alle unter einen Dach wohnen geht das ja klar. Doch das Problem ist, dass sie m...
Spotify Star
5969 Views
5 replies
0 likes
