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Solved!! "Your addresses didn't match" on the family plan.

I accepted an invitation to join a family plan. I obviously live at the same address and I was trying to do this while staying there too actually. When I typed the address it said it didn´t match. I decided to literally copy the address from the mast...

Newbie

leevanbro

Newbie

73353 Views

61 replies

6 likes

Premium for Family
  • 73353 Views
  • 61 replies
  • 6 likes

Solved!! I can’t join our family subscription - can only change once per 12 months

I can’t join our family subscription and when I try it tells me that I can’t change twice in 12th months even though I haven’t changed my subscription for over 18 months plus does anyone know how I can get help with this problem?

Newbie

MadMarkTCB

Visitor

89508 Views

71 replies

5 likes

Premium for Family
  • 89508 Views
  • 71 replies
  • 5 likes

Solved!! Changing Plan Manager

My wife is a keen listener of e-books and I am not. I am the Plan Manager for our family account. There are 3 users me, my wife and my daughter. I cannot transfer access to e-Books to my wife (I asked on here already). I now want my wife to be our Pl...

Music Fan

monkatron

Visitor

71389 Views

40 replies

8 likes

Premium for Family
  • 71389 Views
  • 40 replies
  • 8 likes

Solved!! Family members showing audiobooks locked, even under premium family account

PlanPremium Family Device(iPad) Operating System(iOS latest) My Question or IssueHi, when i browse my app under my account, I can see audiobooks which are able to be played. However when I use my kids premium family login under their iPad, same audio...

Newbie

incendras

Newbie

204123 Views

265 replies

34 likes

Premium for Family
  • 204123 Views
  • 265 replies
  • 34 likes

Solved!!Superuser Contribution Google Home Mini Promotion still trying to charge full price?

PlanPremium FamilyCountry US My Question or Issue Hello:Yesterday I recieved my email saying that my Google Home Mini was now available. When I follow the link, it brings me to the Google Store. Once I've selected the mini, and go into the checkout, ...

Casual Listener

Plan Premium Family Country  US  My Question or Issue  Hello: Yesterday I recieved my email saying that my Google Home Mini was now available. When I follow the link, it brings m...

Elena

Moderator

85006 Views

197 replies

32 likes

Full
google
Home
Mini
Price
  • 85006 Views
  • 197 replies
  • 32 likes