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I can’t join our family subscription and when I try it tells me that I can’t change twice in 12th months even though I haven’t changed my subscription for over 18 months plus does anyone know how I can get help with this problem?
Newbie
77697 Views
65 replies
5 likes
My wife is a keen listener of e-books and I am not. I am the Plan Manager for our family account. There are 3 users me, my wife and my daughter. I cannot transfer access to e-Books to my wife (I asked on here already). I now want my wife to be our Pl...
Casual Listener
56802 Views
23 replies
6 likes
PlanPremium Family Device(iPad) Operating System(iOS latest) My Question or IssueHi, when i browse my app under my account, I can see audiobooks which are able to be played. However when I use my kids premium family login under their iPad, same audio...
Newbie
194836 Views
265 replies
33 likes
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Casual Listener
28831 Views
44 replies
4 likes
PlanPremiumCountryNetherlands DeviceGalaxy 9 & Windows (chrome)Operating SystemAndroid Oreo, Windows 10 My Question or Issue I've send my girlfriend an invitation to the new family subscription we started, however she cannot seem to recieve the email...
...nvitation to the new family subscription we started, however she cannot seem to recieve the email. We checked all the email folders, including unwanted. I've also tried taking back the invite and r...
Roadie
689 Views
1 replies
0 likes
PlanFree/PremiumCountry DevicePCOperating SystemWindows 10 My Question or Issue My partner shifted from using a solo subscription to a family subscription because i was intrested in using the platform. However i am not recieving the invite mail.I hav...
Plan Free/Premium Country Device PC Operating System Windows 10 My Question or Issue My partner shifted from using a solo subscription to a family subscription b...
Spotify Star
1555 Views
1 replies
0 likes
Hello, my Family members got kicked out. If I try to invite them again, they cant log in. Can somebody help me?
Hello, my Family members got kicked out. If I try to invite them again, they cant log in. Can somebody help me?
Roadie
795 Views
1 replies
0 likes
I'm using spotify for family with my roommates. Some of them got kicked, and when i try to invite them back they get this message (translated from polish):"You cannot join this Premium for family plan. Need some help? Read FAQ."Why is this happening ...
I'm using spotify for family with my roommates. Some of them got kicked, and when i try to invite them back they get this message (translated from polish): "You cannot join this Premium for family p...
Community Legend
498 Views
1 replies
0 likes
My family account has lost the two members.I´ve sent them new invitations, the e-mail arrives ok but when we access the site it says that de invitation is from someone else.My name is Leonardo and the name that appears in the invitation is Eric Hasek...
My family account has lost the two members. I´ve sent them new invitations, the e-mail arrives ok but when we access the site it says that de invitation is from someone else. My name is Leonardo a...
Casual Listener
808 Views
1 replies
1 likes
I recently joined the family plan and I had no issues inviting most of my family. When I tried to invite the last two members of my household, they would not receive the invitation email. I've double checked the emails, canceled the invitations and r...
I recently joined the family plan and I had no issues inviting most of my family. When I tried to invite the last two members of my household, they would not receive the invitation email. I've d...
Community Legend
1725 Views
3 replies
0 likes
Just want to add my brother to my family account and it will not let me. He has never received the email which I have resent about 6-7 times, also have tried copying the invite code twice (different codes), sending it to him and having him redeem it....
Just want to add my brother to my family account and it will not let me. He has never received the email which I have resent about 6-7 times, also have tried copying the invite code twice (d...
652 Views
0 replies
0 likes
Just paid my $130 for one year of Spotify Family Premium.Logged in, clicked on "Premium for Family" on left side of page so I could send invites.Instead, it re-directed me to "https://www.spotify.com/us/family/", asking me to subscribe again. PLEASE ...
Just paid my $130 for one year of Spotify Family Premium. Logged in, clicked on "Premium for Family" on left side of page so I could send invites. Instead, it re-directed me to "https://www.spotify...
Casual Listener
1073 Views
2 replies
0 likes
