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Topics with Label: New ideas

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Solved!! "Your addresses didn't match" on the family plan.

I accepted an invitation to join a family plan. I obviously live at the same address and I was trying to do this while staying there too actually. When I typed the address it said it didn´t match. I decided to literally copy the address from the mast...

Newbie

babyborntotraper

Newbie

77098 Views

64 replies

6 likes

Premium for Family
  • 77098 Views
  • 64 replies
  • 6 likes

Solved!! I can’t join our family subscription - can only change once per 12 months

I can’t join our family subscription and when I try it tells me that I can’t change twice in 12th months even though I haven’t changed my subscription for over 18 months plus does anyone know how I can get help with this problem?

Newbie

monsteron9

Newbie

94524 Views

72 replies

5 likes

Premium for Family
  • 94524 Views
  • 72 replies
  • 5 likes

Solved!! Changing Plan Manager

My wife is a keen listener of e-books and I am not. I am the Plan Manager for our family account. There are 3 users me, my wife and my daughter. I cannot transfer access to e-Books to my wife (I asked on here already). I now want my wife to be our Pl...

Music Fan

monek3sons

Casual Listener

77394 Views

43 replies

9 likes

Premium for Family
  • 77394 Views
  • 43 replies
  • 9 likes

Solved!! Family members showing audiobooks locked, even under premium family account

PlanPremium Family Device(iPad) Operating System(iOS latest) My Question or IssueHi, when i browse my app under my account, I can see audiobooks which are able to be played. However when I use my kids premium family login under their iPad, same audio...

Newbie

SirGismo

Casual Listener

208413 Views

267 replies

35 likes

Premium for Family
  • 208413 Views
  • 267 replies
  • 35 likes

Is somebody reading the new ideas?

All the requests for change of address for Family Premium has been marked as resolved and the solution is simply "suggest in as new idea". i saw post from as early as 2016 having the issue and till now it has Not been resolved.I have subscribed to sp...

Casual Listener

  All the requests for change of address for Family Premium has been marked as resolved and the solution is simply "suggest in as new idea". i saw post from as early as 2016 having the issue a...

songassistant

Composer

686 Views

3 replies

0 likes

New Address
New ideas
  • 686 Views
  • 3 replies
  • 0 likes