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I can’t join our family subscription and when I try it tells me that I can’t change twice in 12th months even though I haven’t changed my subscription for over 18 months plus does anyone know how I can get help with this problem?
Newbie
77782 Views
65 replies
5 likes
My wife is a keen listener of e-books and I am not. I am the Plan Manager for our family account. There are 3 users me, my wife and my daughter. I cannot transfer access to e-Books to my wife (I asked on here already). I now want my wife to be our Pl...
Casual Listener
56897 Views
23 replies
6 likes
PlanPremium Family Device(iPad) Operating System(iOS latest) My Question or IssueHi, when i browse my app under my account, I can see audiobooks which are able to be played. However when I use my kids premium family login under their iPad, same audio...
Newbie
194862 Views
265 replies
33 likes
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Casual Listener
28840 Views
44 replies
4 likes
PlanFree/PremiumCountry BrasilDeviceMoto GOperating SystemAndroid My Question or Issue Eu tinha o plano premium e minha irma me colocou no plano familiar, so que estão me cobrando o premium ainda, passei para o plano familiar mes passado e esse mes m...
...olocar novamente no familiar, quero saber se vou ser ressarcida e se vão continuar me cobrando todo mes! e nao.. não tenho conta vinculada com facebook etc e nem cobrança feita por outro site..
Spotify Star
604 Views
1 replies
0 likes
Ola. Quinta feira (17/5/2018) eu assinei a promocao de R$ 1,99 com meu cartão virtual do Nubank. Hoje quando fui checar minha fatura, vi que o valor havia sido cobrado 5 vezes em dias diferentes e excluí o cartão virtual com receio que fosse cobrado ...
...iferentes e excluí o cartão virtual com receio que fosse cobrado mais vezes. Gostaria que estornadas as 4 cobranças indevidas, pois assinei apenas uma vez.
Spotify Star
1193 Views
3 replies
0 likes
Olá! Comecei a usar o spotify no dia 01/05/2017. Comecei o teste premium grátis de 7 dias, gostei bastante do aplicativo e ontem (dia 04/05/2017) decidi assinar a conta premium universitário. Tive MUITA dificuldade durante o processo, o aplicativo pa...
...onsegui concluir o pagamento e a comprovação de universitário. Eis que hoje (05/05/2017) fui conferir o histórico da fatura do meu cartão de crédito e há CINCO cobranças por parte do spotify....
Roadie
524 Views
1 replies
0 likes
