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Solved!! "Your addresses didn't match" on the family plan.

I accepted an invitation to join a family plan. I obviously live at the same address and I was trying to do this while staying there too actually. When I typed the address it said it didn´t match. I decided to literally copy the address from the mast...

Newbie

babyborntotraper

Newbie

77242 Views

64 replies

6 likes

Premium for Family
  • 77242 Views
  • 64 replies
  • 6 likes

Solved!! I can’t join our family subscription - can only change once per 12 months

I can’t join our family subscription and when I try it tells me that I can’t change twice in 12th months even though I haven’t changed my subscription for over 18 months plus does anyone know how I can get help with this problem?

Newbie

monsteron9

Newbie

94739 Views

72 replies

5 likes

Premium for Family
  • 94739 Views
  • 72 replies
  • 5 likes

Solved!! Changing Plan Manager

My wife is a keen listener of e-books and I am not. I am the Plan Manager for our family account. There are 3 users me, my wife and my daughter. I cannot transfer access to e-Books to my wife (I asked on here already). I now want my wife to be our Pl...

Music Fan

monek3sons

Casual Listener

77602 Views

43 replies

9 likes

Premium for Family
  • 77602 Views
  • 43 replies
  • 9 likes

Solved!! Family members showing audiobooks locked, even under premium family account

PlanPremium Family Device(iPad) Operating System(iOS latest) My Question or IssueHi, when i browse my app under my account, I can see audiobooks which are able to be played. However when I use my kids premium family login under their iPad, same audio...

Newbie

SirGismo

Casual Listener

208667 Views

267 replies

35 likes

Premium for Family
  • 208667 Views
  • 267 replies
  • 35 likes

Profiles within the same user

Plano Premium País Brasil Dispositivo Samsung Sistema Operacional AndroidMinha pergunta é sobre perfis de uso dentro do mesmo usuário.Acredito que deva haver vários perfis dentro do mesmo usuário. Por exemplo, se eu ouvir música com minha filha, usar...

Visitor

Plano Premium País Brasil Dispositivo Samsung Sistema Operacional Android Minha pergunta é sobre perfis de uso dentro do mesmo usuário. Acredito que deva haver vários perfis dentro do mesmo u...

Ximzend

Spotify Star

262 Views

1 replies

0 likes

Feature Request
  • 262 Views
  • 1 replies
  • 0 likes