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Topics with Label: unable to connect daughters ipod to

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Solved!! "Your addresses didn't match" on the family plan.

I accepted an invitation to join a family plan. I obviously live at the same address and I was trying to do this while staying there too actually. When I typed the address it said it didn´t match. I decided to literally copy the address from the mast...

Newbie

leevanbro

Newbie

72932 Views

61 replies

6 likes

Premium for Family
  • 72932 Views
  • 61 replies
  • 6 likes

Solved!! I can’t join our family subscription - can only change once per 12 months

I can’t join our family subscription and when I try it tells me that I can’t change twice in 12th months even though I haven’t changed my subscription for over 18 months plus does anyone know how I can get help with this problem?

Newbie

MadMarkTCB

Visitor

88603 Views

71 replies

5 likes

Premium for Family
  • 88603 Views
  • 71 replies
  • 5 likes

Solved!! Changing Plan Manager

My wife is a keen listener of e-books and I am not. I am the Plan Manager for our family account. There are 3 users me, my wife and my daughter. I cannot transfer access to e-Books to my wife (I asked on here already). I now want my wife to be our Pl...

Music Fan

Tomintrouble

Visitor

70333 Views

39 replies

8 likes

Premium for Family
  • 70333 Views
  • 39 replies
  • 8 likes

Solved!! Family members showing audiobooks locked, even under premium family account

PlanPremium Family Device(iPad) Operating System(iOS latest) My Question or IssueHi, when i browse my app under my account, I can see audiobooks which are able to be played. However when I use my kids premium family login under their iPad, same audio...

Newbie

incendras

Newbie

203378 Views

265 replies

33 likes

Premium for Family
  • 203378 Views
  • 265 replies
  • 33 likes

My daughters spotify account wont link to my family premium account

I am using a Mac Book Air (early 2015) IO X YosemiteTrying to connect to an Ipod Touch Hi there. Im in Australia and I've just tried to link up my daughter's spotify account to my premium family account. From my device it says that she is now active ...

Newbie

...ccount to my premium family account.  From my device it says that she is now active on my premium family  account however when she gets on to her ipod touch it wont recognise that s...

Billy-J

Spotify Star

675 Views

1 replies

0 likes

unable to connect daughters ipod to
  • 675 Views
  • 1 replies
  • 0 likes