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Payment problems

Payment problems





 My Question 

 Hello so i paied for familly year account but after nine month money counts for you 10,99 as monthly payment i don't understand why it does. payment as i understand was for one year- 12 months not for nine...  so i want answer


{snip - Community Moderator edit}

1 Reply

Hey there @evaldas1986,


Thanks for posting and welcome to the Community!


Currently, it is not possible to register for a full year of either Student Discount or Family. However, if you've paid for a yearly regular Premium subscription, you can then upgrade to Premium for Family. 


Keep in mind that due to the price difference between regular Premium and Premium for Family, your next payment date will be earlier than it should be, like it happened in this case. 


You can read more info about this here.


Hope this helps clarify things but do let us know if you have further questions 🙂

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