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Can't add family members to plan, due to address issues.

Can't add family members to plan, due to address issues.

We are typing the same address as the main members address
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3 Replies

Hey there,

 

Thanks for reaching out.

 

Please share the exact error message that appears 🙂

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

I have a similar issue: my husband who lives with me has indicated the same address but he can’t access to the familly plan as my daugher and son. Could you please help us? Thanks

@Sophieremida,

 

Thanks for reaching out.

 

Please share the exact error message that appears 🙂

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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