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FAMILY SUBSCRIPTION INVITE DECLINED

FAMILY SUBSCRIPTION INVITE DECLINED

Hi,

 

I have been invited to join premium for family. I am currently on holiday in Germany and I am getting a message along the lines of you can not join this subscription. 

 

Do I need to wait until I return the uk?

Reply
1 Reply

You need to make sure you're on an account which is currently free, so if you have your own subscription cancel it now to get onto the family package.
Being in Germany may be an issue since the Family Plan requires you to reside at the same address. I'd wait until back in the UK to try again.

Hope that helps.

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