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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
Although my account was premium (Spotify Family), it turned free account. When I was invited again, I couldn't accept invitation to Spotify Family after completing all the information. There was a message "Something went wrong". Can you please let me...
Hallo,Ik heb zojuist spotify voor de familie gekocht. Ik wilde mijn broer een uitnodinging sturen maar die krijgt hij niet binnen. Ik heb het meerdere keren geprobeerd, steeds weer opnieuw doet hij het niet.Wat kan ik nu doen?Groetjes, Kim
I have a Premium for Family account. It already works on two users. Can't add a third now. When clicking on the link in the e-mail, I get redirected to the Account Overview page, which remains blank. It doesn't show the form with the token, as mentio...
Hi! I'm trying to join my family's Spotify premium account but it keeps appearing the message "oops, something went wrong" after I complete all the information regarding the account. Can you please let me know what is wrong with my account? Thank you...
Por casualidad pusimos el correo de un familiar mal y queríamos agregar el correcto. Para ello eliminamos a alguien y luego pudimos eliminar el correo malo. Ahora no podemos agregar a la persona que eliminamos. Qué podemos hacer?
Les llego una notificación diciendo que no piedieron confirmar la misma dirección del titular. Confirmo que vivimos en la misma casa y todos somos estudiantes. No puedo contactarme con Spotify y no encuentro solución, esto es verdaderamente embarazos...
Im trying to enter mine family plan, but it keeps giving the error alert. I've already tried different browsers and connections, im from Brazil.Any tips?
Spotify no me deja unirme a un plan familiar, siendo que estuve dentro de ese plan familiar unas horas y después me sacó porque no se pudo verificar la dirección y sigo intentando unirme pero no me lo permite.Spotify does not let me join a family pla...
This is the second time we have issues with the family subscription.. we put in our address and it doesn't allow to add any members! Somebody please help!
My son keeps getting this come up when he tries to join our family membership! Please help!
So I'm starting to see some of the limiations of spotify and as much as I like the interface, I'm considering jumpping ship to amazon or google. First there was no cloud sync now I cant seem to get my multiple spotify family accounts to work with mul...
Hi, I just invited my daughter to the family account. She had her own premium account before, with her playlists etc.Does she have to cancel this account now or will it be added to the family group when she accepts my invitation, and she just won't g...
Hi,after more than a year Premium Family my account is just set Back to Free?all members lost their playlists. How can this happen? Paying by creditcard each Month. Spotify Please restore my settings.
Hi all, I get some problems with my account. At first, I accepted the invitation to join my friend's family premium discount account after canceling my own premium. However, there was something wrong with my friend's address. I was the only one that ...
Hi, i just upgraded my account to a family account (Germany). I've just send a invitation to my nephew, but he couldnt get the Premium Family account couse of some reason (he always recieves a messege in German with "Hoppla! Da ist wohl etwas schiefg...
I cant add anyone to my family account, each time I click "add or remove people" it takes me back to the main page? I've tried going through account settings and the same thing happens.
gravely disappointed in Spotify because I'm on a Spotify family account subscription and my mum paid the other day and it says I'm on the account but I'm still on free and I tried logging out and everything!!!!
Hi, The owner of the "Premium for Family" received an email regards that Spotify couldn't confirm the address of my account matches theirs. So I was wondering how do I verify my acc?
I use regularly family with my wife.My account has misteriously been downgraded to free, but my wife still have familyShe tried to send me the invitation 3/4 Times, but every time error (type 3) appears who can i contact?
My stepbrother has sent me a mail to join his spotify subscription but when I want to join I get this message: 3 - Oeps! Er is iets fout gegaan. Probeer het opnieuw. which means in English: Whoops! Something went wrong. Try again. I tried again and a...