Family Account Address Problem

[Leonidasphx]

I get a family account but the app didnt ask my address. Now I m trying to add my sister and brother to family but we dont know what is our addres on spotify

Plan

Premium

Country

 Turkey

Device

huawei, Sony

Operating System

windows 10

My Question or Issue

[mds7k-6_8nngb]

We have the exact same problem, someone please help! This **bleep** sucks to pay more, without whole thing working.

Bump!

[Jack]

Hi @mds7k-6_8nngb and @Leonidasphx,

Thanks for getting in touch about this.

It’s not possible to change the address registered on an existing Premium for Family plan.

For more info, check out the 'Change Address' section under 'Manage your Premium for Family plan' in this link.

Hope this helps!

[ercperez]

Hi! I've also been encoutering the same problem. My Family Premium account was changed to Spotify free and I'm trying use the invite that was sent to me to join in the plan again but I couldn't do so.