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I accepted an invitation to join a family plan. I obviously live at the same address and I was trying to do this while staying there too actually. When I typed the address it said it didn´t match. I decided to literally copy the address from the mast...
Newbie
72636 Views
61 replies
6 likes
I can’t join our family subscription and when I try it tells me that I can’t change twice in 12th months even though I haven’t changed my subscription for over 18 months plus does anyone know how I can get help with this problem?
Visitor
88177 Views
70 replies
5 likes
My wife is a keen listener of e-books and I am not. I am the Plan Manager for our family account. There are 3 users me, my wife and my daughter. I cannot transfer access to e-Books to my wife (I asked on here already). I now want my wife to be our Pl...
Newbie
69663 Views
36 replies
8 likes
PlanPremium Family Device(iPad) Operating System(iOS latest) My Question or IssueHi, when i browse my app under my account, I can see audiobooks which are able to be played. However when I use my kids premium family login under their iPad, same audio...
Newbie
203075 Views
265 replies
33 likes
I am currently a member of a family plan. How can i quit the current plan and start another one as a host of the new family plan? I try to go to subscription> manage plan > cancel plan / cancel premium but fail to quit...
I am currently a member of a family plan. How can i quit the current plan and start another one as a host of the new family plan? I try to go to subscription> manage plan > cancel p...
Spotify Legend
1295 Views
5 replies
0 likes
PlanFree/Premium to familyCountry United StatesDeviceiPhone XROperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I just canceled my Spotify subscription because it was through apple instead of Spotify. I would like to reup m...
Plan Free/Premium to family Country United States Device iPhone XR Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I just canceled my S...
Casual Listener
522 Views
1 replies
0 likes
PlanFamily Premium PlanCountryNew Zealand My Question or IssueI have logged into my account to remove a member from my family plan however am unable to locate my family plan. I am paying for it every month but I cant see it under my account anywhere....
Plan Family Premium Plan Country New Zealand My Question or Issue I have logged into my account to remove a member from my family plan however am unable to locate my family plan....
Spotify Star
925 Views
3 replies
0 likes
PlanPremiumCountryAustraliaDeviceiPhoneOperating SystemiOS 12 My Question or IssueI presently have a 3 month promo Premium subscription which was $0.99. I wish to upgrade to Family Premium. I will be the owner of the family account and will invite ot...
...o upgrade to Family Premium. I will be the owner of the family account and will invite other family members. Do I cancel the $0.99 subscription and re-subscribe with a family m...
Community Legend
689 Views
1 replies
0 likes
PlanPremiumCountry Czech RepublicDeviceiPhone 7Operating SystemiOS 12 My Question or Issue Hi, I’m currently using the 3-months-for-0.99€ offer and would like to switch to a Family account. How does that work? Is my 3-month subscription cancelled, do...
...nd would like to switch to a Family account. How does that work? Is my 3-month subscription cancelled, does it resume after I un-member myself from the Family, or do I get added to the Family after my 3...
Community Legend
1236 Views
3 replies
0 likes
Buen día, estoy aburrido de las 36 cuotas por 22.000 pesos de mi spotify familiar, quiero seguir usando la app pero no encuentro la solución de que esta se debite en una sola cuota, dónde puedo dirigirme o donde tengo que programar para que esta se d...
Buen día, estoy aburrido de las 36 cuotas por 22.000 pesos de mi spotify familiar, quiero seguir usando la app pero no encuentro la solución de que esta se debite en una sola cuota, dónde puedo dirig...
Spotify Legend
587 Views
1 replies
0 likes
Hi, I am currently subscribed to regular premium and paying thru with my telco provider(SMART Philippines). I would to like to upgrade my account to family premium but on the payment section it is asking for credit card, but I don't have a credit car...
Hi, I am currently subscribed to regular premium and paying thru with my telco provider(SMART Philippines). I would to like to upgrade my account to family premium but on the payment section it is a...
Spotify Legend
597 Views
1 replies
0 likes
Hi, we already made the payment but one of the familiar Premium member can't use Spptify
Hi, we already made the payment but one of the familiar Premium member can't use Spptify
Spotify Legend
1328 Views
1 replies
0 likes
I was in a family plan with my brother, father and etc. when suddenly I was removed because I didn't recieve an email asking me to verify if we lived in the same adress. Now he is trying to put me back in the family plan but your program isn't lettin...
I was in a family plan with my brother, father and etc. when suddenly I was removed because I didn't recieve an email asking me to verify if we lived in the same adress. Now he is trying to put me b...
Spotify Star
541 Views
1 replies
0 likes
Liebe community Meine Tochter hat meine Family Einladung angenommen. Bei mir ist sie auch als Mitglied registriert. Sie ist aber nach wie vor im free. Was ist los? Ratlos PlanenAboLand DeutsclandGerätAltes tabletBetriebssysAndroid Meine Frage oder Au...
Liebe community Meine Tochter hat meine Family Einladung angenommen. Bei mir ist sie auch als Mitglied registriert. Sie ist aber nach wie vor im free. Was ist los? Ratlos P...
Spotify Star
1093 Views
1 replies
0 likes
PlanFree, wanting to join family's premium membership CountryCurrently Indonesia on account but wanting to change to United Kingdom My Question or Issue Hello, My husband created a free Spotify account whilst in Indonesia and now we are back in the U...
Plan Free, wanting to join family's premium membership Country Currently Indonesia on account but wanting to change to United Kingdom My Question or Issue H...
Community Legend
916 Views
1 replies
0 likes
We (family of 4) have had Spotify premium for years and each of us has our own playlists on the one account. Now the children are older we've upgraded to Premium Family so they can listen to their music at the same time in their own rooms. The big pr...
We (family of 4) have had Spotify premium for years and each of us has our own playlists on the one account. Now the children are older we've upgraded to Premium Family so they can l...
Community Legend
1088 Views
3 replies
0 likes
PremiumTurkeyIphone 7 iOS 11.4.1I updated my account from Premium membership to Family Premium membership last week. I invited my husband to Family Premium membership and this invite has approved. but later his membership was cancelled all of sudden ...
Premium Turkey Iphone 7 iOS 11.4.1 I updated my account from Premium membership to Family Premium membership last week. I invited my husband to Family Premium membership and this invite h...
Community Legend
1267 Views
1 replies
0 likes
PlanPremiumCountry Brasil DeviceIphone 7Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Premium Country Brasil Device Iphone 7 Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Star
2026 Views
3 replies
0 likes
Minha veio morar cmg na República, mas na conta dela, da erro do endereço e ela saiu.Vamos resolver?
Minha veio morar cmg na República, mas na conta dela, da erro do endereço e ela saiu. Vamos resolver?
Spotify Star
538 Views
1 replies
0 likes
I have been trying to get the Mini since 11/20, and now I am getting an email from Spotify saying, too bad we can't help? Look at the timeline below, this is terrible customer service! Timeline: 11/20 signed up for Spotify family (wife was already Sp...
...imeline: 11/20 signed up for Spotify family (wife was already Spotify member, so we switched to family) 11/21 1st link sent wanted particular color, so waited til it was in stock 12/07 o...
Newbie
3028 Views
1 replies
1 likes
My Question or IssueI am trying to add my partner as a family to my spofity account via my account. I've sent and invite to her email account , when I click on the accept invitation link it takes me to Subscription and payment screen not a login scre...
My Question or Issue I am trying to add my partner as a family to my spofity account via my account. I've sent and invite to her email account , when I click on the accept i...
Spotify Star
938 Views
4 replies
0 likes
Me and my sister have both had Spotify Premium for a while and now my Mum and Dad wanted it too so they treated us the the Family Premium. I was just worried that because they are paying for this new subscription is mine (and my sisters) card going t...
Me and my sister have both had Spotify Premium for a while and now my Mum and Dad wanted it too so they treated us the the Family Premium. I was just worried that because they are paying for this n...
Community Legend
619 Views
1 replies
0 likes
PlanPremium Country USA Operating SystemAndroid, Windows My Question or Issue How do current Spotify Family Premium members get your current gift of a Free Google Mini? I've been a Family Premium Member for over 3 years and I'm hoping you are going t...
Plan Premium Country USA Operating System Android, Windows My Question or Issue How do current Spotify Family Premium members get your current gift of a F...
Music Fan
149617 Views
30 replies
10 likes
PlanPremium Family CountryUSA My Question or Issue I submitted a request for the free Google Home Mini back on december 10th when I got the email. and then went ahead and set things up in the google play store. However, I didn't realize that I was lo...
Plan Premium Family Country USA My Question or Issue I submitted a request for the free Google Home Mini back on december 10th when I got the email. and t...
Spotify Legend
760 Views
1 replies
0 likes
