Family Premium: Passcode for the invited users?

[titusandres]

I've upgraded from Premium to Premium Family today. After i've send the invitations to my family, nobody got a code. If you press the button accept invitation, there appears just the email address but no code. Can someone tell me what to do? Thanks

[MonicaM_Bogota]

Hi, @titusandres!

Welcome to the Spotify Community.

Could you try clearing your browser's cache/cookies and sending a new invitation to your family members? Also, using an incognito window or a different browser/device could worth a shot.

Let us know how if this helps. 

[soccerfan1120]

Tried deleting cookies and browser cache - no change. When I try to accept the invitation I'm sent to a login page, but there is no way to log in except as the primary account holder.