Family account reverted to Free

[yuvikara93]

My Spotify account became a free account because I made a mistake in the confirmation of domicile, the account holder sent the invitation again and when filling out the form, an error occurs. I can not rejoin the family account. Help please, payment was already made.

[MonicaM_Bogota · Accepted solution]

Hi, @yuvikara93!

Welcome to the Spotify Community.

Don't worry, our Accounts team can take a closer look at this. You can get in touch with them from any of our social media help sites: @SpotifyCares on Twitter and Spotify Cares on Facebook. Just send them a private message with your account's email address and username.

You can also use our Contact Form to get email support.

Don't hesitate to drop us a message if you need us again.

[yuvikara93]

Thank you very much, I already solved the problem.